Senior Sales Support Specialist

JUSDA Supply Chain North America; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

A logistics and supply chain company is seeking a Senior Sales Support Specialist to drive business growth through lead generation and cold calling. The ideal candidate will have 3–5+ years of sales development experience, strong analytical skills, and proficiency in CRM tools. This full-time role includes collaborating with internal teams and providing sales intelligence to support outreach strategies.

Qualifications

• 3–5+ years of experience in sales development, lead generation, or sales intelligence, preferably in logistics or international trade.
• Proven experience with cold calling and engaging new prospects in a B2B environment.
• Strong analytical skills with the ability to interpret trade and vessel data.

Responsibilities

• Analyze vessel movement and trade data to identify prospective customers.
• Initiate contact with potential clients through phone, email, and social platforms.
• Maintain accurate records of outreach and sales activities in CRM tools.

Skills

Sales development

Lead generation

Cold calling

CRM tools

Analytical skills

Communication skills

Interpersonal skills

Tools

Salesforce

HubSpot

LinkedIn Sales Navigator

Datamyne

Revenue Vessel

Job description

Overview

The Senior Sales Support Specialist plays a strategic role in driving business growth by identifying, analyzing, and engaging with potential clients. The ideal candidate will be experienced in utilizing analyzing vessel and trade data, identifying high-potential targets, and initiating outreach through cold calling and other channels. This is a role requiring strong communication skills to open new doors and support sales conversion efforts.

Responsibilities

• Lead Generation & Prospecting: Analyze vessel movement and trade data to identify prospective customers and market trends. Generate targeted lead lists based on shipping volume, trade lanes, and industry verticals.
• Outbound Outreach & Cold Calling: Initiate contact with potential clients through phone, email, and social platforms. Engage in meaningful conversations to uncover needs, qualify opportunities, and schedule discovery calls for the sales team.
• Data-Driven Targeting: Utilize platforms like Datamyne, Revenue Vessel, and other trade databases to build and prioritize prospect lists. Leverage insights from CRM and vessel data to identify high-potential targets.
• Sales Intelligence: Provide the sales team with deep insights on target accounts, including company background, supply chain activities, and logistics pain points, to support tailored outreach strategies.
• Stakeholder Coordination: Collaborate with internal teams (e.g., sales, marketing, product) to align prospecting efforts with strategic sales objectives.
• CRM & Reporting: Maintain accurate records of outreach, lead progression, and sales activities in CRM tools (Salesforce, HubSpot). Monitor KPIs and pipeline health.
• Market Research: Track industry trends, competitor activities, and trade route developments to continuously refine targeting strategies.
• Customer Feedback Loop: Relay market and prospect feedback to internal stakeholders to support solution development and service improvement.

Qualifications

Required Qualifications:

• 3–5+ years of experience in sales development, lead generation, or sales intelligence, preferably in logistics or international trade.
• Proven experience with cold calling and engaging new prospects in a B2B environment.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot), and sales intelligence platforms (e.g., LinkedIn Sales Navigator, Datamyne, Revenue Vessel).
• Strong analytical skills with the ability to interpret trade and vessel data to guide targeting.
• Excellent communication, interpersonal, and persuasion skills.
• Highly organized and self-driven with a track record of meeting or exceeding targets.

Preferred:

• Experience in freight forwarding, logistics, or supply chain industry.
• Familiarity with ocean shipping trade lanes, air cargo operations, or warehouse fulfillment business models.
• Ability to adapt messaging to different buyer personas (procurement, logistics managers, operations, etc.).

Seniority level

• Associate

Employment type

• Full-time

Job function

• Business Development, Supply Chain, and Sales
• Industries: Transportation, Logistics, Supply Chain and Storage