Senior Sales Rockstar – Music Gear & Leadership

Guitar Center Inc.; Hagerstown (MD); On-site; USD 17,000 - 25,000; Full time

Job summary

Guitar Center is seeking a Sr. Sales Rockstar to lead in-store sales and customer engagement, driving revenue while fostering a team-oriented culture. You will mentor peers, maintain product knowledge across guitars and recording gear, and help customers bring their musical setups to life.

Join a fast-paced, music-focused environment where leadership, collaboration, and exceptional service shape the in-store experience for musicians at all levels.

Qualifications

• Customer-facing sales experience and ability to upsell
• Strong communication and relationship-building skills
• Retail environment resilience and organization

Responsibilities

• Create a welcoming environment and help customers find the right gear
• Achieve and exceed sales targets with upsell and cross-sell
• Maintain expert knowledge of guitars and recording gear
• Build customer relationships and foster community presence
• Keep displays organized and store visually appealing
• Guide and mentor team members; assist with opening/closing duties as needed

Skills

Customer engagement

Sales excellence

Product knowledge

Team collaboration

Leadership

Job description

Guitar Center is seeking a Sr. Sales Rockstar to lead in-store sales and customer engagement, driving revenue while fostering a team-oriented culture. You will mentor peers, maintain product knowledge across guitars and recording gear, and help customers bring their musical setups to life.

Join a fast-paced, music-focused environment where leadership, collaboration, and exceptional service shape the in-store experience for musicians at all levels.