Senior Sales Representative

Faucets N Fixtures; Encinitas (CA); On-site; USD 85,000 - 125,000; Full time

Job summary

Faucets N Fixtures in California is seeking an experienced Senior Sales Associate to join our luxury showroom team. You will leverage a proven sales background, maintain relationships with designers, builders, and homeowners, and manage client projects with meticulous attention to detail.

The ideal candidate has 5–7 years in decorative plumbing or luxury retail, a strong record of meeting sales goals, and superb communication skills.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred.
• Minimum of 5 years of experience in decorative plumbing, luxury retail, or related sales.
• Proven track record of achieving sales goals and providing exceptional customer service to high-end clientele.
• Experience developing and maintaining a strong book of business.
• Excellent verbal and written communication skills with the ability to interact effectively with clients, team members, management, and other departments.
• Strong analytical and problem-solving skills to address challenges throughout project lifecycles.

Responsibilities

• Assist customers in selecting high-end plumbing products that meet their design preferences and project requirements.
• Provide detailed product knowledge and demonstrate features and benefits to customers.
• Develop and maintain strong relationships with clients, designers, architects, builders, and contractors.
• Manage client projects while maintaining exceptional attention to detail and communication.
• Achieve individual sales targets and contribute to showroom sales goals.
• Maintain a high level of discretion and professionalism when working with high-end clientele.
• Handle customer inquiries, concerns, and feedback with professionalism and efficiency.
• Stay current on industry trends, new products, and competitor offerings.
• Participate in showroom events and promotions that support business growth.
• Mentor and support developing Sales Associates.

Skills

Sales negotiations

Technical product knowledge

Attention to detail

Problem solving

Relationship building

Luxury showroom

Client communication

Multi-priority management

Professional demeanor

Flexible scheduling

Education

Business degree preferred

Job description

Faucets N Fixtures was founded in 1984 in Orange, California, with the goal of providing the

very best in decorative plumbing solutions to builders, designers, and homeowners alike. More

than 40 years later, we continue pursuing that original ideal.

Through our values of integrity, hard work, and exceptional customer service, we have

grown from one showroom and one employee into four showrooms and a team of more than 70

professionals. While our growth and expansion have been exciting, we remain committed to

creating a culture where each employee is treated like family and encouraged to utilize their

Position Summary

Faucets N Fixtures is seeking an experienced Senior Sales Associate to join our showroom

team. This position is designed for a proven sales professional who has demonstrated exceptional

performance in customer service, margin protection, project management, attention to detail, and

relationship-based sales.

Sales Associates with 5–7 years of industry experience who have developed a book of business

resulting in yearly sales of $1.5 million and above may be eligible to become Senior Sales

Associates.

The Senior Sales Associate is provided access to project coordination support and may

collaborate with other Senior Sales Associates across the business to service a client’s complete

plumbing needs. The ideal candidate will have a strong background in luxury sales, excellent

communication skills, and a passion for decorative plumbing.

The Senior Sales Associate will embody the Faucets N Fixtures values of integrity, hard work,

and exceptional customer service in all business dealings. This individual will serve as a

culture setter within the company—demonstrating through both words and actions a willingness

to serve whenever called upon.

The Senior Sales Associate reports directly to the Showroom Manager and works closely with

showroom leadership, sales associates, project coordinators, designers, builders, architects, and

clients.

What You’ll Do

• Assist customers in selecting high-end plumbing products that meet their design preferences and project requirements
• Provide detailed product knowledge and demonstrate features and benefits to customers
• Develop and maintain strong relationships with clients, designers, architects, builders, and contractors
• Manage client projects while maintaining exceptional attention to detail and communication
• Achieve individual sales targets and contribute to showroom sales goals
• Maintain a high level of discretion and professionalism when working with high-end clientele
• Handle customer inquiries, concerns, and feedback with professionalism and efficiency
• Stay current on industry trends, new products, and competitor offerings
• Participate in showroom events and promotions that support business growth
• Mentor and support developing Sales Associates

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree in business, marketing, or a related field preferred
• Minimum of 5 years of experience in decorative plumbing, luxury retail, or related sales
• Proven track record of achieving sales goals and providing exceptional customer service to high-end clientele
• Experience developing and maintaining a strong book of business
• Excellent verbal and written communication skills with the ability to interact effectively with clients, team members, management, and other departments
• Strong analytical and problem-solving skills to address challenges throughout project lifecycles

Skills & Strengths

• Strong sales and negotiation abilities
• Ability to understand and communicate technical product information
• Exceptional attention to detail and organizational skills
• Strong problem-solving and decision-making abilities
• Ability to build long‑term relationships with clients and industry partners
• High-end luxury showroom environment designed to provide an exceptional customer experience
• Regular interaction with homeowners, designers, architects, builders, vendors, and contractors
• Fast-paced and dynamic environment requiring the ability to manage multiple priorities
• Professional and polished atmosphere focused on delivering a premium client experience
• Job walks and occasional flexible scheduling, including weekends, may be required to meet client and showroom needs

Why Join Faucets N Fixtures?

At Faucets N Fixtures, we believe our success comes from our people. We are looking for

someone who not only excels in sales but also embraces our culture of service, teamwork, and

integrity.

The Senior Sales Associate will be a culture leader within the company—someone who leads by

example and demonstrates a willingness to serve whenever called upon.

Ready to bring your luxury sales expertise to Faucets N Fixtures?

If you are passionate about exceptional service, relationship-driven sales, and creating

memorable experiences for clients, we’d love to hear from you.