Senior Sales Ops Leader - AI SaaS Growth

Cohere; Boston (MA); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Lunch stipend & per diem

Health and dental benefits

RRSP matching/401K

Parental leave

Enrichment benefits

Education stipend

Paid vacation (6 weeks)

Travel to other offices and offsite

Home office stipend

Job summary

Cohere is a remote-friendly, security-first AI company with offices in multiple cities. We are seeking a Sales Ops Specialist to drive revenue growth by optimizing sales operations and aligning execution with company objectives.

In this role, you will partner with senior leadership to define strategies, streamline CRM processes, and coordinate with marketing, product, and customer success to improve performance. The US compensation range reflects market norms for Boston-based leadership roles.

Qualifications

• 8+ years in sales operations, business development or strategy roles, preferably in AI/SaaS/enterprise software.
• Ability to translate business goals into actionable sales plans and roadmaps.
• Strong executive communication skills and experience creating board-level materials.

Responsibilities

• Define and implement sales strategies, forecasts, and performance metrics with the VP of Sales, Americas.
• Streamline sales processes, CRM optimization, and enablement tools.
• Collaborate cross-functionally with ecosystem teams—inside sales, solution architecture, marketing, product, and customer success.
• Monitor KPIs, provide data-driven insights, and adjust plans to improve conversion rates and revenue.
• Lead and develop the sales operations team, aligning with leadership goals.
• Serve as a liaison between sales leadership, managers, and executives for strategic alignment.

Skills

Sales operations

CRM (Salesforce)

Leadership/mentoring

Strategic planning

Executive communication

Tools

Salesforce

Job description

Cohere is a remote-friendly, security-first AI company with offices in multiple cities. We are seeking a Sales Ops Specialist to drive revenue growth by optimizing sales operations and aligning execution with company objectives.

In this role, you will partner with senior leadership to define strategies, streamline CRM processes, and coordinate with marketing, product, and customer success to improve performance. The US compensation range reflects market norms for Boston-based leadership roles.