Senior Sales Operations Leader – AI SaaS Growth

Cohere; Richmond (VA); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Weekly lunch stipend

Health and dental benefits

RRSP matching / 401K

Parental leave top-up

Enrichment benefits

Education stipend

6 weeks paid vacation

Travel to other offices

Home office stipend

Job summary

Cohere, a leading security-first enterprise AI company, is seeking a seasoned Sales Ops Specialist to optimize sales operations, enable revenue growth, and align execution with company objectives. You will partner with the VP of Sales, Americas to define strategies, forecasts, and KPIs, while driving cross-functional collaboration across teams.

This role requires 8+ years in sales operations or related fields, strong CRM experience (Salesforce), and a proven ability to lead high-performance

Qualifications

• 8+ years in sales operations, business development, and strategy.
• Strong analytical mindset and CRM expertise.
• Leadership to mentor teams and drive accountability.
• Ability to translate business goals into actionable sales plans.
• Excellent communication and stakeholder management.

Responsibilities

• Define and implement sales strategies, forecasts, and performance metrics.
• Streamline processes including pipeline management and CRM optimization.
• Collaborate with inside sales, solution architecture, marketing, product, and customer success.
• Monitor KPIs, provide data-driven insights, and adjust for revenue growth.
• Lead sales operations and cross-functional initiatives to enable growth.
• Align sales leadership and executives on strategic priorities.

Skills

Sales operations

Business development

Strategy development

CRM platforms (Salesforce)

Sales process optimization

Leadership

Tools

Salesforce

Job description

Cohere, a leading security-first enterprise AI company, is seeking a seasoned Sales Ops Specialist to optimize sales operations, enable revenue growth, and align execution with company objectives. You will partner with the VP of Sales, Americas to define strategies, forecasts, and KPIs, while driving cross-functional collaboration across teams.

This role requires 8+ years in sales operations or related fields, strong CRM experience (Salesforce), and a proven ability to lead high-performance