Senior Sales Operations Leader, Advertising

11105 Expedia, Inc.; Seattle (WA); On-site; USD 111,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Employee Assistance Program

Wellness reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group seeks a Sales Operations Manager for Advertising to lead complex operational initiatives, optimize workflows, and drive data-driven improvements across Sales, Marketing, Salesforce, Analytics, and Ad Operations. You will evaluate processes, design solutions, and measure impact through performance analysis.

You will partner with multiple teams to implement scalable processes, automate reporting, and advance go-to-market initiatives for new products, ensuring alignment with business

Qualifications

• Bachelor's or Master's degree in a relevant field.
• 5+ years of relevant experience with a Bachelor's degree or 3+ years of relevant experience with a Master's degree.
• Advanced Salesforce expertise, including experience as a Salesforce power user or administrator.
• Strong analytical skills with advanced Excel proficiency and working knowledge of SQL and AI-enabled data analysis tools.
• Demonstrated ability to influence and communicate effectively with senior leaders and cross-functional stakeholders.
• Experience managing multiple complex programs simultaneously while maintaining strong project documentation and organizational rigor.
• Strong program and project management skills, including planning, prioritization, execution, and change management.
• Experience analyzing business processes, identifying operational improvements, and implementing scalable solutions.
• Familiarity with technology, travel, advertising, media, or related industries.
• Strong business acumen with experience partnering closely with sales and marketing organizations.
• Ability to apply business strategy and customer needs to process, technology, and operational design decisions.
• Excellent written and verbal communication skills with the ability to tailor messaging for diverse audiences.
• Proven ability to navigate ambiguity, solve complex problems, and drive measurable business outcomes.
• Experience building stakeholder relationships and influencing decisions without direct authority.
• Strong attention to detail combined with the ability to balance strategic thinking and operational execution.

Responsibilities

• Design, implement, and optimize workflows and operational processes that improve sales productivity, efficiency, and effectiveness.
• Partner with Sales, Marketing, Salesforce, Analytics, and Ad Operations teams to gather requirements, identify business challenges, and develop scalable solutions.
• Lead initiatives related to lead management, opportunity workflows, account design, account planning, and go-to-market processes for new products and solutions.
• Evaluate and implement automation, reporting, and data-driven tools that improve operational performance and decision-making.
• Investigate business challenges, analyze data, and translate findings into actionable recommendations and business requirements.
• Measure the effectiveness of programs and process improvements through data analysis, stakeholder feedback, and performance metrics.

Skills

Sales operations

Data analysis

Project management

Cross-functional collaboration

Stakeholder communication

Salesforce expertise

Excel proficiency

SQL

AI analytics tools

Education

Bachelor's degree

Master's degree

Tools

Salesforce

SQL

Excel

AI analytics tools

Job description

Expedia Group seeks a Sales Operations Manager for Advertising to lead complex operational initiatives, optimize workflows, and drive data-driven improvements across Sales, Marketing, Salesforce, Analytics, and Ad Operations. You will evaluate processes, design solutions, and measure impact through performance analysis.

You will partner with multiple teams to implement scalable processes, automate reporting, and advance go-to-market initiatives for new products, ensuring alignment with business