Senior Sales Operations & Implementation Readiness Analyst

McKesson Corporation; Irving (TX); Hybrid; USD 110,000 - 115,000; Full time

Job summary

McKesson Provider Solutions is seeking an experienced Sales Operations Analyst who supports customer-facing sales operations, onboarding, and client program activities. This role partners with Business Development Directors and cross-functional teams to ensure projects and services are delivered effectively, customer expectations are met, and new opportunities are positioned for successful transition and ongoing support.

The compensation targets $110,000–$115,000 yearly with a 20% bonus.

Qualifications

• 7+ years of experience in sales operations, customer success, client program support, project coordination, implementation support, or related fields; healthcare distribution experience preferred.
• Advanced Salesforce proficiency, including opportunity tracking, activity documentation, pipeline visibility, and customer data accuracy.
• Strong written and verbal communication skills with the ability to engage customers, sales leaders, and cross-functional partners clearly and professionally.
• Demonstrated ability to work independently under limited direction, manage competing priorities, determine appropriate approaches, and make sound decisions in a complex environment.
• Proficiency with Microsoft Office programs, especially Excel, to analyze data, track progress, and support executive-ready reporting.
• Experience with Kaia, Outreach, HighSpot, Tableau, Smartsheet, or other workflow and reporting tools preferred.
• Intermediate to advanced knowledge of SAP EP1 and/or S4 required, including the ability to support operational readiness, process alignment, and change-related activities.
• Experience managing SharePoint sites or shared collaboration spaces, including organizing content, maintaining documentation, supporting user access, and ensuring information is accurate, easy to navigate, and aligned to business processes.
• Strong interpersonal, resource coordination, and stakeholder management skills with the ability to align work across internal teams and customer-facing processes.

Responsibilities

• Coordinates and tracks sales operations activities across the active sales process and post-award onboarding to help secure new accounts and ensure contractual, timeline, and service expectations are met.
• Serves as a liaison between Business Development, internal support teams, and prospective customers to align mutual objectives and maintain a consistent customer experience.
• Develops, reviews, and monitors prospective account success plans with leadership, milestones, service-level expectations, risks, and dependencies to assess progress and support completion of objectives.
• Identifies, evaluates, and recommends process improvements, including proposed solutions, timelines, and change impacts, using judgment within defined policies and business practices.
• Engages directly with prospective customers to gather information, clarify requirements, address questions, and support completion of sales and onboarding deliverables.

Job description

McKesson Provider Solutions is seeking an experienced Sales Operations Analyst who supports customer-facing sales operations, onboarding, and client program activities. This role partners with Business Development Directors and cross-functional teams to ensure projects and services are delivered effectively, customer expectations are met, and new opportunities are positioned for successful transition and ongoing support.

The compensation targets $110,000–$115,000 yearly with a 20% bonus.