Senior Sales Operations Coordinator

EchoStar; Suwanee (GA); On-site; USD 59,371,804 - 84,816,076; Full time

Job summary

EchoStar in Suwanee, GA seeks a Senior Indirect Sales Operations Coordinator to provide day-to-day support to EchoStar’s indirect sales teams and Local Retailer partners. This role serves as the operational and financial bridge between sales, warehouse, logistics, and corporate accounting teams to ensure orders are processed smoothly and financials are handled correctly.

As a key liaison, you will help ensure compliance with internal and external policies while driving department KPIs.

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of experience in administrative support or financial operations.
• Experience with Oracle ERP Modules is required.
• Experience with AWS / Athena Query Builder is required.
• SOX compliance workflows and financial controls knowledge.
• Strong written and verbal communication; ability to work independently and cross-functionally.

Responsibilities

• Provide administrative support to ensure efficient operations and order maintenance.
• Manage financial reconciliation, credit management, and collection and application of customer payments and net terms.
• Monitor and delegate action items in support of KPIs, including Aged Open Orders and Open Balances.
• Prepare complex financial reports, such as age trial balance statements, and research serial numbers to resolve discrepancies.
• Liaise with warehouse and distribution on shipment logistics and file missing or damaged product claims.
• Leverage AI-powered productivity tools to streamline report generation, customer communications, and database categorization.

Skills

Oracle ERP Modules & CRM systems

Logistics & freight workflows

AWS Athena & Google Sheets

SOX compliance & financial controls

Communication & collaboration

AI literacy for automation

Education

High School Diploma or equivalent

Tools

Oracle ERP Modules

AWS / Athena

Excel

Job description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on‑demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Sales team advocates for our products and the customers they serve. We’ve built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry.

Job Duties and Responsibilities

Candidate must be willing to participate in at least one in‑person interview.

The Senior Indirect Sales Operations Coordinator provides day‑to‑day support to EchoStar’s Indirect sales teams and Local Retailer partners. This role serves as the vital operational and financial bridge between sales, warehouse, logistics, and corporate accounting teams to ensure orders are processed smoothly and financials are handled correctly. Acting as a critical compliance safeguard, this position ensures all transactions align with internal and external policies while directly impacting department KPIs.

What Success Looks Like (Objectives):

• Provide administrative support to ensure efficient operations and seamless order maintenance
• Manage financial reconciliation, credit management, and the collection and application of customer payments and net terms
• Monitor and delegate action items in support of the department’s KPIs, including Aged Open Orders and Open Balances
• Prepare complex financial reports, such as age trial balance statements, and research serial numbers to resolve discrepancies
• Liaise directly with warehouse and distribution teams on shipment logistics and file missing or damaged product claims
• Leverage AI‑powered productivity tools to streamline report generation, customer communications, and database categorization

Skills, Experience and Requirements

Core Skills and Competencies (What you’ll bring):

• Strong skills in navigating Oracle ERP Modules and CRM systems to maintain and update accurate sales and customer records
• Deep understanding of logistics and customs processes, including international freight workflows, HTS/ECCN code lookups, and third‑party freight claims platforms
• Expertise in data interpretation and tracking via AWS / Athena Query Builder, Google Sheets, and advanced Microsoft Excel features
• Thorough knowledge of regulatory compliance, internal financial controls, Separation of Duties (SoD), and SOX workflows
• Excellent written and verbal communication skills paired with the ability to work independently and collaborate across internal teams
• AI literacy and the ability to apply AI prompts to automate manual administrative tasks and accelerate problem solving

Minimum Requirements:

• Minimum Education: High School Diploma or equivalent
• Minimum Experience: 3–5 years of experience in an administrative support or financial operations role
• Required Technical Skills: Must have at least 3 years of experience with:
  • Oracle ERP Modules
  • AWS / Athena Query Builder or similar advanced database tools
  • SOX compliance workflows and financial controls

Visa sponsorship not available for this position.

Salary Ranges

Compensation: $20.72/Hour - $29.60/Hour

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role’s location and is subject to change based on work location.

Candidates need to successfully complete a pre‑employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [e-mail] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)