Region Manager

Dish Network Corporation; Lansing (MI); On-site; USD 96,250 - 137,500; Full time

Benefits offered by this job

Health perks

401(k) Plan with company match

ESPP

Job summary

EchoStar, a leader in connectivity with DISH brands, seeks an inspirational operations leader to oversee district/regional operations within the In-Home Services scope. You will direct P&L, optimize staffing, training, and asset utilization across the territory while driving profitability and customer satisfaction.

The role requires a bachelor's degree with 5+ years in district/regional operations, strong communication, and the ability to travel 50-75%.

Qualifications

• Bachelor’s degree with 5+ years of district/regional operations experience.
• Experience managing P&L, staffing, and inventory across multiple facilities.
• Strong leadership, communication, and project management skills.

Responsibilities

• Direct P&L responsibilities and manage spending and inventory within the territory.
• Achieve installation, customer service, and performance metric goals.
• Lead hiring, training and supervision, plus performance management.
• Travel to meet team members and company meetings.
• Coach and mentor multiple levels of the organization.

Skills

P&L management

Staff leadership

Budgeting & inventory control

Hiring and performance management

Travel availability

Communication skills

Driver's license

Education

Bachelor’s degree plus 5+ years district/regional operations experience

Job description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance – IHS is the driving force that connects our customers with the industry’s best products and services for DISH.

Job Duties and Responsibilities

This inspirational leader will ensure a high level of profitability, overall customer service/satisfaction, adequate staffing levels, training, internal and external business growth, and maximize asset utilization in order to achieve company goals. This position also plays a critical role in further developing the company, every single day.

Key Responsibilities

• Directing P&L responsibilities and managing spending and inventory control within the territory assigned
• Achieving installation, customer service, and performance metric goals for the territory assigned
• Working autonomously in a fast paced environment, taking the initiative, managing multiple projects, and working to find solutions under tight time frames
• Overseeing all hiring, training and supervision of employees, as well as performance management, performance metrics, customer feedback, site visits, personal and team observations and feedback within the territory
• Traveling to meet and collaborate with team members and attend company meetings, functions, and training
• Coaching, leading, and mentoring multiple levels of the organization on a continuous basis

Skills, Experience and Requirements

Education and Experience

• Bachelor’s degree coupled with five plus years related District/Regional Operations experience; equivalent combinations of education and experience will be considered

Skills and Qualifications

• Excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
• Flexible; able to manage responsibilities and priorities in a fast paced, growth oriented and time-critical environment, across a given market (500+ indirect reports)
• Ability to travel 50-75% of the time
• Ability to respond, interact, and collaborate with all levels of the organization
• A valid driver’s license with a clean driving record is required
• A background check and drug test will also be performed as part of pre-employment requirements

Visa sponsorship not available for this role.

Pathfinder Qualifications

• No final consultations within 90 days of date of application
• Employees with workplace relationships must not work in the same management chain
• Maximum of 5 active Pathfinder applications at once
• Favorable PA score
• Supervisor supports your application
• Hourly employees in position for 6+ months: SE employees 1+ year

Salary Ranges

Compensation: $96,250.00/Year - $137,500.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [e-mail] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish).