Senior Sales Operations Analyst (Remote)

ezCater; Boston (MA); Hybrid; USD 93,000 - 127,000; Full time

Job summary

As a leading food for work technology company, ezCater is searching for a Senior Sales Operations Analyst in Boston. This role involves analyzing sales data, providing reporting to stakeholders, and supporting strategic sales planning. Join a dynamic team focused on transforming workplace dining through innovative solutions, with competitive compensation and excellent benefits.

Benefits

Flexible PTO

Stock options

12 paid holidays

401K with match

Health and dental benefits

Qualifications

• 5+ years of experience in sales operations or data analysis.
• Proficiency with data analysis tools and CRM software.
• Strong analytical and problem-solving skills.

Responsibilities

• Analyze sales data to identify trends and provide insights.
• Manage and maintain sales databases for accuracy.
• Develop sales performance dashboards and reports.

Skills

Analytical skills

Communication

Problem-solving

Attention to detail

Interpersonal abilities

Tools

Salesforce

Hubspot

Job description

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

The Senior Sales Operations Analyst is a key member of the sales operations team and will be responsible for ensuring accuracy in sales reporting across all teams and internal systems. This individual will have strong analytical skills, an understanding of how to report against sales KPIs and operationalizing account assignments. The Senior Sales Operations Analyst will provide reporting to various stakeholders within the organization. Cross functional partnerships within sales, finance, and marketing will be important for the success of this individual.

What You'll Do:

• Analyze sales data to identify trends, forecast outcomes, and provide actionable insights.
• Support the development and implementation of sales planning strategies.
• Manage and maintain sales databases, including account assignments, ensuring data accuracy and integrity.
• Develop and maintain sales performance dashboards and reports.
• Assist in sales forecasting and budgeting processes.
• Monitor sales metrics and key performance indicators (KPIs) to identify areas for improvement.
• Provide support for CRM system administration and optimization.
• Prepare presentations and reports for senior management.

What You Have:

• 5+ years of experience in sales operations, data analysis, or a related role.
• Proficiency in data analysis tools and CRM software (e.g., Salesforce and Hubspot).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Knowledge of sales processes and sales performance metrics.
• Ability to work collaboratively in a fast-paced environment.

The national cash compensation range for this role is $93,000 - $127,000 per year*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.

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