Senior Sales & Merchandising Associate

Perry's Supply; North Bend (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Perry’s Supply is seeking a Senior Sales & Merchandising Associate to support customer sales, merchandising, inventory, and day-to-day store operations. This role balances hands-on store duties with sales and merchandising responsibilities to keep the store appealing and profitable.

The ideal candidate should be organized, customer-focused, and capable of learning products quickly to advise customers and team members.

Qualifications

• Strong customer service and communication skills.
• Ability to stay organized and maintain accurate records.
• Comfortable working in both customer-facing and hands-on store environments.
• Ability to learn products and provide knowledgeable recommendations.

Responsibilities

• Assist customers in person and over the phone by identifying their needs and recommending appropriate products and services.
• Accurately process sales transactions in accordance with company policies and procedures.
• Maintain product knowledge and confidently discuss available options with customers.
• Pull appropriate products from the sales floor or warehouse.
• Stock shelves and maintain clean, organized, and presentable sales areas.
• Set up product displays and coordinate merchandising updates.
• Work with visual-display staff and department heads to determine product placement and maximize sales.
• Monitor sales trends and customer behavior to help identify product needs.
• Assist with planning product ranges and developing sales and stock plans with buyers.
• Forecast sales and help optimize sales volume and profitability within designated product areas.
• Gather customer feedback and reactions to products.
• Follow inventory-control procedures and help maintain appropriate stock levels.
• Identify and suggest opportunities to improve sales.
• Prepare customer drawdowns for submission.
• Clean, fill, and repair equipment as needed.
• Maintain accurate work-order files and formulas.
• Clean and maintain store equipment.

Skills

Customer service

Communication

Organization

Product knowledge

Detail-oriented

Job description

Senior Sales & Merchandising Associate

Perry’s Supply

Perry’s Supply is seeking a Senior Sales & Merchandising Associate to support customer sales, merchandising, inventory, and day-to-day store operations. This position is ideal for someone who is organized, customer-focused, and comfortable balancing hands-on store responsibilities with sales and merchandising responsibilities.

Key Responsibilities

• Assist customers in person and over the phone by identifying their needs and recommending appropriate products and services.
• Accurately process sales transactions in accordance with company policies and procedures.
• Maintain product knowledge and confidently discuss available options with customers.
• Pull appropriate products from the sales floor or warehouse.
• Stock shelves and maintain clean, organized, and presentable sales areas.
• Set up product displays and coordinate merchandising updates.
• Work with visual-display staff and department heads to determine product placement and maximize sales.
• Monitor sales trends and customer behavior to help identify product needs.
• Assist with planning product ranges and developing sales and stock plans with buyers.
• Forecast sales and help optimize sales volume and profitability within designated product areas.
• Gather customer feedback and reactions to products.
• Follow inventory-control procedures and help maintain appropriate stock levels.
• Identify and suggest opportunities to improve sales.
• Prepare customer drawdowns for submission.
• Clean, fill, and repair equipment as needed.
• Maintain accurate work-order files and formulas.
• Clean and maintain store equipment.

Qualifications

• Strong customer service and communication skills.
• Ability to stay organized and maintain accurate records.
• Comfortable working in both customer-facing and hands-on store environments.
• Ability to learn products and provide knowledgeable recommendations.
• Strong attention to detail and accuracy.
• Ability to work effectively with other departments and team members.

What We’re Looking For

We’re looking for a dependable, motivated professional who takes pride in providing excellent customer service while keeping merchandise organized, stocked, and effectively displayed. The right candidate will be comfortable taking initiative and looking for opportunities to improve both the customer experience and sales performance.