Lead Sales Associate - Perry Ellis

OptiRoi Media; West Palm Beach (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Lead Associate to elevate customer experiences and drive sales in a dynamic retail environment. In this role, you'll be at the forefront of customer interaction, ensuring that every shopper receives top-notch service while reinforcing store standards and operational excellence. With a focus on teamwork and a commitment to excellence, this position offers a unique opportunity to contribute to a vibrant retail culture. If you have a passion for fashion and a knack for customer engagement, this is the perfect chance to shine in a supportive and energetic setting.

Benefits

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Qualifications

• 1-2 years of retail experience required.
• Strong interpersonal communication and customer service skills.

Responsibilities

• Provide excellent customer service and support sales goals.
• Maintain store appearance and manage merchandise effectively.

Skills

Customer Service Skills

Interpersonal Communication

Time Management

Education

High School Degree

Job description

Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis’ passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.

SUMMARY:

The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.

RESPONSIBILITIES:

Customer Service Responsibilities

• Consistently provides Customer Service to company standard and lead team.
• Generates maximum sales potential in accordance with the Perry Ellis customer service standards.
• Builds repeat customer base through excellent PE Loyalty Program data capture.
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.
• Consistently fosters a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.
• Demonstrates effective written and verbal communication.
• Manages time and prioritizes tasks.

Operational Responsibilities

• The lead associate will step in when the supervisor/keyholder is not present.
• Keep merchandise filled to appropriate levels on the sales floor.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Minimize shortages through proper loss prevention procedures.
• Practices excellent customer service at all times in order to prevent possible theft.
• Demonstrates awareness of store sales plans and results.
• Follow all operational policies and procedures.
• Manage time and prioritize tasks.
• Demonstrate effective written and verbal communication skills.

Visual, Brand And Product Management

• Supports execution of all pricing strategies.
• Supports the execution of store planograms.
• Supports and understands the company’s brand position.
• Supports replenishment of merchandise on the selling floor as needed.

REQUIREMENTS:

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented (outgoing, friendly, and personable with a positive attitude).
• Must be able to move and/or lift to 25 pounds.
• High school degree.

BENEFITS:

• Accumulated personal/sick time off.
• 401(k) plan.
• Monthly sales incentives.
• Clothing Allowance.
• Holiday Pay.