Senior Sales Manager, Technology Media & Telecom - Global Payment Solutions

HSBC; Seattle (WA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Wellness & Benefits

Job summary

HSBC is seeking a senior professional to join Global Payments Solutions (GPS) in the US as a strategic advisor for Technology, Media and Telecoms clients. Based in the US, you’ll manage a portfolio of global TMT corporates, deepen wallet share, and drive end-to-end cash management solutions across markets and channels.

You will partner with Banking Coverage and GPS teams to shape client engagement strategies, deliver proposals, and oversee implementation handovers.

Qualifications

• Experience working with complex global corporates in client-facing roles.
• Accountability for cross-sell or client satisfaction metrics with a proven sales record.
• Strong data analytics skills for pipeline management and revenue Growth planning.
• Deep knowledge of global cash management techniques and regulatory environment.
• Knowledge of corporate treasury operations including FX, payments, liquidity and working capital.
• Familiarity with cash management clearing services across markets.
• Experience managing large corporate relationships with risk management, credit, structures and processes.
• Experience in an International Corporate Banking environment or HSBC Group products.

Responsibilities

• Partner with Banking Coverage and GPS sales teams to identify opportunities and deepen global cash management wallet share in the TMT portfolio.
• Use a needs-based advisory approach to understand requirements and recommend cash management solutions.
• Coordinate cross-market teams to develop solutions and deliver proposals, RFP responses and client pitches through to implementation handover.
• Oversee collaboration with Implementation, Integration and Client Service teams to translate mandates into revenues.
• Provide feedback to Product and Channels teams on market trends and client requirements for product enhancements.
• Shape CIB and GPS sector strategies through client planning, wallet sizing, events, case studies and testimonials.
• Coach team members on sales strategy, pipeline management and sales conversion techniques.
• Build a coordinated deal pipeline with global and regional teams aligned to opportunity prioritisation.

Skills

Global corporates

Portfolio management

Data analytics

Cash management

Treasury operations

Risk management

International banking

HSBC products

Job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. HSBC may engage in immigration sponsorship for this position if needed.

Ready to grow global cash management with top US Technology, Media and Telecoms clients?

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

Join Global Payments Solutions (GPS), one of HSBC's global transaction banking product lines generating over 10% of HSBC Group revenues. This role sits within our sector-focused coverage model supporting Corporate and Institutional Banking (CIB) with a dedicated focus on Technology, Media and Telecoms. Based in San Francisco, you’ll manage a portfolio of US headquartered global TMT corporates and help deepen HSBC’s global cash management wallet share while growing revenues. You’ll partner closely with Banking Coverage and GPS teams across markets and functions to shape client engagement strategies and deliver end-to-end solutions from proposal through to implementation handover. Success means developing a coordinated deal pipeline, converting opportunities into realised revenues and strengthening long-term client outcomes across payments, liquidity and working capital. You’ll also bring market insight back into our Product and Channels teams to support relevant product enhancements.

What you’ll be doing

• Partner with Banking Coverage and GPS sales teams to identify opportunities and deepen global cash management wallet share in the TMT (Technology, Media and Telecoms) portfolio
• Adopt a needs-based advisory approach to understand requirements and recommend appropriate cash management solutions
• Coordinate cross-market teams to develop solutions and deliver proposals, RFP responses and client pitches through to implementation handover
• Oversee collaboration with Implementation, Integration and Client Service teams to translate mandates into realised revenues and ongoing coverage
• Provide feedback to Product and Channels teams on market trends and client requirements to inform product enhancements and development
• Shape CIB and GPS sector strategies through client planning, wallet sizing, events, case studies and client testimonials
• Coach team members across the group on sales strategy, pipeline management and sales conversion techniques
• Build a coordinated deal pipeline with global and regional sales teams aligned to opportunity prioritisation and client value

What we’re looking for

• Bring a proven record of working with complex global corporates in relevant client-facing roles
• Demonstrate experience managing a client portfolio and accountability for cross-sell or client satisfaction metrics with a proven sales record
• Apply strong data analytical skills to pipeline management, opportunity prioritisation and revenue growth planning
• Show understanding of global cash management techniques, competitive trends and the regulatory environment
• Bring detailed knowledge of corporate treasury operations including foreign exchange, payments, liquidity and working capital
• Demonstrate strong knowledge of cash management clearing services, products, techniques and strategies across local, regional and global markets
• Apply experience managing large complex corporate relationships with a clear understanding of risk management, credit, structures, products and processes
• Bring experience in an International Corporate Banking environment or with HSBC Group corporate products and services

Building growth in GPS TMT

This is an opportunity to shape how HSBC supports some of the most significant TMT corporates headquartered in the US as they move money across borders, regulations and currencies. You’ll work across a global GPS network to convert complex client needs into practical solutions and measurable revenue outcomes. If you want to build deeper client partnerships across payments and liquidity while strengthening HSBC’s position in global cash management we’d like to hear from you. Please note HSBC will only employ those who are legally authorised to work in the U.S. and will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.