Senior Sales Manager

Tapestry Conshohocken; Pittsburgh (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates

Job summary

The Oaklander Hotel, a Concord Leader property in Pittsburgh, is seeking a Senior Sales Manager to drive new business and grow group and event revenue. You will cultivate client relationships, lead proactive sales efforts, and coordinate with revenue management.

This role requires 2–4+ years in upscale hospitality sales, strong negotiation and relationship skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• 2–4+ years of hotel or hospitality sales experience; upscale/full-service experience preferred.
• Proven ability to generate revenue through prospecting, new business development, and account growth.
• Strong knowledge of group, corporate, meeting, and event sales.
• Excellent communication, organization, negotiation, and relationship-building skills.
• Familiarity with hotel sales systems, CRM tools, market analysis, and pricing strategies.

Responsibilities

• Develop new business through proactive and reactive sales efforts.
• Serve as the main point of contact for client events and bookings.
• Execute marketing and action plans to meet sales and revenue goals.
• Maximize revenue opportunities through collaboration with revenue management and third-party partners.
• Represent the hotel at industry and networking events.
• Maintain accurate records of sales activities in a CRM.

Skills

Sales

Relationship building

Negotiation

Hospitality sales

Tools

Delphi CRM

Job description

The Oaklander Hotel, an Autograph Collection property in the heart of Pittsburgh’s Oakland neighborhood, is seeking an experienced and driven Senior Sales Manager to join our team. This role is responsible for generating new business, developing strong client relationships, and growing group and event revenue through proactive sales efforts and strategic account management.

The ideal candidate is a relationship-focused hospitality sales professional who thrives in a fast-paced, upscale environment and is passionate about creating memorable guest experiences. If you’re a motivated sales leader ready to make an impact at one of Pittsburgh’s distinctive lifestyle hotels, we’d love to hear from you!

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Key Responsibilities:

• Develop new business through proactive and reactive sales efforts
• Serve as the main point of contact for client events and bookings
• Execute marketing and action plans to meet sales and revenue goals
• Maximize revenue opportunities through collaboration with revenue management and third-party partners
• Represent the hotel at industry and networking events
• Maintain accurate records of sales activities in Delphi (or similar CRM)
• Consistently meet or exceed monthly revenue and call goals
• Support hotel operations as a collaborative team player

Qualifications:

• 2–4+ years of hotel or hospitality sales experience; upscale/full-service experience preferred.
• Proven ability to generate revenue through prospecting, new business development, and account growth.
• Strong knowledge of group, corporate, meeting, and event sales.
• Excellent communication, organization, negotiation, and relationship-building skills.
• Familiarity with hotel sales systems, CRM tools, market analysis, and pricing strategies.
• Self-motivated, results-driven team player with the ability to manage multiple priorities.
• Flexibility to attend client events, networking functions, site tours, and occasional evening/weekend events.

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be aGreat Place to Work for All.

Experience

Required

4 years: Hotel/Hospitality Sales Experience

Preferred

Knowledge of the Pittsburgh market preferred

Familiarity with Marriott Sales syetems

Experience with group. corporate, and event sales preferred

Upscale, luxury, or full-service hotel experience preferred.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.