Senior Sales Manager

Precision Castparts

Langhorne (Bucks County)

On-site

USD 120,000 - 190,000

Full time

6 days ago

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Job summary

Precision Castparts Corp. is seeking a Senior Sales Manager to lead the sales and customer service functions for a leading aerospace fastener operation in the United States.

The role directs a team of sales professionals focused on demand management, forecasting, and contract administration to maximize revenue and customer satisfaction. The Senior Sales Manager will align customer requirements with production capabilities, drive long-term agreements, and collaborate with Operations, Supply

Qualifications

Minimum 8 years of progressive sales/commercial leadership experience in manufacturing.
At least 3 years in a supervisory/managerial role.
Experience with aerospace, defense, or regulated industries preferred.

Responsibilities

Lead and develop a team of Sales Managers, Account Managers, and Customer Service personnel.
Set sales objectives, metrics, and priorities to drive revenue and customer satisfaction.
Own demand forecasting and develop monthly, quarterly, and annual projections.
Analyze bookings, backlog, trends, and demand signals to support planning and forecasting.
Collaborate with Operations and Supply Chain on SIOP activities.
Manage major aerospace OEMs, Tier 1s, and distribution partners.
Lead negotiations for long-term agreements and service performance.
Monitor scorecards and drive on-time delivery and quality improvement.
Coordinate with Engineering and Quality to resolve issues and communicate with customers.
Drive growth through strategic account management and portfolio expansion.
Develop KPIs and present performance reviews to leadership.
Lead continuous improvement of sales processes and data visibility.

Skills

Leadership

Strategic thinking

Communication

Analytical skills

Advanced Excel

ERP/CRM systems

Financial acumen

Project management

Aerospace manufacturing knowledge

Education

Bachelor's degree (Business Administration, Supply Chain, Engineering, Finance)

Master's degree preferred

Business analytics / data science training

Tools

ERP

CRM

BI tools

Job description

Position Summary

The Senior Sales Manager is responsible for leading the sales and customer service functions for a leading aerospace fastener manufacturing operation. This position directs a team of sales professionals responsible for demand management, customer relationship management, forecasting, contract administration, order fulfillment coordination, and commercial performance.

Position Summary

The Senior Sales Manager serves as the primary link between customers and the organization, ensuring alignment of customer requirements with production capabilities while supporting revenue, profitability, delivery, and operational objectives. This role focuses on managing and growing existing customer relationships, driving execution of long-term agreements, improving forecasting accuracy, and partnering closely with Operations, Supply Chain, Engineering, Quality, and Finance to achieve business goals and maximize customer satisfaction.

Primary Duties & Responsibilities

Lead, coach, and develop a team of Sales Managers, Account Managers, and Customer Service personnel to achieve business objectives.
Establish sales objectives, performance metrics, and operating priorities that support revenue, profitability, and customer satisfaction goals.
Own the demand forecasting process and develop monthly, quarterly, and annual sales projections.
Analyze bookings, backlog, sales trends, customer demand signals, and market conditions to support production planning and financial forecasting.
Partner with Operations and Supply Chain leadership to support Sales, Inventory, and Operations Planning (SIOP) activities.
Manage customer relationships with major aerospace OEMs, Tier 1 suppliers, and distribution partners.
Lead commercial discussions related to long-term agreements, pricing adjustments, contract negotiations, delivery commitments, and service performance.
Monitor customer scorecards and identify actions required to improve on-time delivery, quality, responsiveness, and overall customer satisfaction.
Coordinate with Engineering, Manufacturing, Quality, and Production Control teams to resolve customer concerns and ensure timely communication.
Drive profitable growth within existing accounts through strategic account management, contract optimization, and product portfolio expansion opportunities.
Develop and maintain key performance indicators (KPIs) related to sales performance, bookings, backlog, forecast accuracy, customer service, and operational execution.
Prepare and present sales and operational performance reviews for executive leadership.
Lead continuous improvement initiatives designed to enhance sales processes, customer communication, forecasting accuracy, and data visibility.
Ensure compliance with company policies, contractual obligations, and applicable aerospace industry requirements.
Support strategic business planning and provide market intelligence related to customer demand, industry trends, and competitive activity.

Required Skills

Leadership & People Management: Strong leadership skills with the ability to inspire, coach, and drive a team to achieve high performance.
Strategic Thinking: Ability to develop and execute sales strategies aligned with business objectives.
Communication & Negotiation: Excellent communication, presentation, and interpersonal skills with the ability to engage customers and internal stakeholders at all organizational levels.
Analytical Skills: Proficient in analyzing sales data, identifying trends, and making data-driven decisions.
Advanced Microsoft Excel skills, including:
Proficiency with ERP, CRM, and business intelligence systems.
Strong financial acumen with the ability to analyze sales performance, profitability, backlog, and forecast data.
Demonstrated ability to manage multiple priorities and operate effectively in a fast-paced manufacturing environment.
Strong project management and organizational skills.
Knowledge of aerospace manufacturing, production planning, supply chain processes, and customer contract management.

Required Experience

Experience: Minimum of 8 years of progressive experience in sales, customer management, or commercial leadership roles within manufacturing, including at least 3 years leading teams in a supervisory or management capacity.
Industry Knowledge: Experience in aerospace, preferred, otherwise experience in defense, industrial manufacturing, or highly regulated industries required.
Proven experience managing major customer accounts and long-term contractual relationships.
Demonstrated experience developing forecasts, analyzing sales performance data, and driving operational execution through cross-functional teams.
Experience presenting business performance and recommendations to executive leadership.

Preferred Experience

Aerospace fastener manufacturing experience.
Knowledge of OEM and Tier 1 aerospace customer requirements.
Experience with AS9100-regulated manufacturing environments.
APICS, supply chain, or business analytics training/certification.
Experience supporting SIOP and demand planning processes.

Education

Bachelor's degree in Business Administration, Supply Chain Management, Engineering, Finance, Marketing, or a related field required.
Master's degree (MBA or related discipline) preferred.
Advanced training or certification in business analytics, data analysis, project management, or sales leadership is desirable.

Precision Castparts Corp. is an equal opportunity employer committed to recruit, hire, train, and promote in all job categories without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other status protected by applicable law.

Working Conditions/Physical Requirements

N-Never, O-Occasionally (<20%), F-Frequently (20%-80%), C-constantly (>80%)

Exposure To Adverse Working Conditions