Senior Sales Manager

Precision Castparts Corp. (PCC); Langhorne (Bucks County); On-site; USD 120,000 - 180,000; Full time

Job summary

Precision Castparts Corp. seeks a Senior Sales Manager in Langhorne, PA to lead the aerospace sales and customer service functions.

You will direct a team focused on demand management, forecasting, contract administration, and order fulfillment while aligning customer requirements with production capabilities. You will partner with Operations, Supply Chain, Engineering, Quality, and Finance to grow revenue, improve forecast accuracy, and maximize customer satisfaction across major OEMs, Tier 1s,

Qualifications

• Minimum 8 years in sales, customer management, or commercial leadership within manufacturing.
• Experience leading teams for at least 3 years.
• Experience with major aerospace accounts and long-term contracts.
• Aerospace or defense/manufacturing exposure preferred.

Responsibilities

• Lead and develop Sales Managers, Account Managers, and Customer Service teams.
• Set sales objectives and KPIs to drive revenue and customer satisfaction.
• Own demand forecasting and develop projections.
• Manage long-term agreements, pricing, and contract negotiations.
• Coordinate cross-functionally to align customer needs with production capabilities.
• Drive SIOP participation and forecast accuracy.
• Monitor KPIs and present performance reviews to executives.

Skills

Leadership

Strategic thinking

Communication

Analytical skills

Excel

ERP/CRM proficiency

Financial acumen

Project management

Aerospace knowledge

Education

Bachelor's degree

MBA preferred

Certifications in analytics/project management desirable

Tools

ERP systems

CRM systems

BI tools

Job description

Country: United States of America

State / County: Pennsylvania

City: Langhorne

Division: Fasteners

Company: Jenkintown

Function: Sales

Workplace Type: On-Site

Position type: Full Time

Opportunity ID: 23827

Position Summary:

The Senior Sales Manager is responsible for leading the sales and customer service functions for a leading aerospace fastener manufacturing operation. This position directs a team of sales professionals responsible for demand management, customer relationship management, forecasting, contract administration, order fulfillment coordination, and commercial performance.

The Senior Sales Manager serves as the primary link between customers and the organization, ensuring alignment of customer requirements with production capabilities while supporting revenue, profitability, delivery, and operational objectives. This role focuses on managing and growing existing customer relationships, driving execution of long-term agreements, improving forecasting accuracy, and partnering closely with Operations, Supply Chain, Engineering, Quality, and Finance to achieve business goals and maximize customer satisfaction.

Primary Duties & Responsibilities:

• Lead, coach, and develop a team of Sales Managers, Account Managers, and Customer Service personnel to achieve business objectives.
• Establish sales objectives, performance metrics, and operating priorities that support revenue, profitability, and customer satisfaction goals.
• Own the demand forecasting process and develop monthly, quarterly, and annual sales projections.
• Analyze bookings, backlog, sales trends, customer demand signals, and market conditions to support production planning and financial forecasting.
• Partner with Operations and Supply Chain leadership to support Sales, Inventory, and Operations Planning (SIOP) activities.
• Manage customer relationships with major aerospace OEMs, Tier 1 suppliers, and distribution partners.
• Lead commercial discussions related to long-term agreements, pricing adjustments, contract negotiations, delivery commitments, and service performance.
• Monitor customer scorecards and identify actions required to improve on-time delivery, quality, responsiveness, and overall customer satisfaction.
• Coordinate with Engineering, Manufacturing, Quality, and Production Control teams to resolve customer concerns and ensure timely communication.
• Drive profitable growth within existing accounts through strategic account management, contract optimization, and product portfolio expansion opportunities.
• Develop and maintain key performance indicators (KPIs) related to sales performance, bookings, backlog, forecast accuracy, customer service, and operational execution.
• Prepare and present sales and operational performance reviews for executive leadership.
• Lead continuous improvement initiatives designed to enhance sales processes, customer communication, forecasting accuracy, and data visibility.
• Ensure compliance with company policies, contractual obligations, and applicable aerospace industry requirements.
• Support strategic business planning and provide market intelligence related to customer demand, industry trends, and competitive activity.

Required Skills:

• Leadership & People Management: Strong leadership skills with the ability to inspire, coach, and drive a team to achieve high performance.
• Strategic Thinking: Ability to develop and execute sales strategies aligned with business objectives.
• Communication & Negotiation: Excellent communication, presentation, and interpersonal skills with the ability to engage customers and internal stakeholders at all organizational levels.
• Analytical Skills: Proficient in analyzing sales data, identifying trends, and making data-driven decisions.
• Advanced Microsoft Excel skills, including:
• Proficiency with ERP, CRM, and business intelligence systems.
• Strong financial acumen with the ability to analyze sales performance, profitability, backlog, and forecast data.
• Demonstrated ability to manage multiple priorities and operate effectively in a fast-paced manufacturing environment.
• Strong project management and organizational skills.
• Knowledge of aerospace manufacturing, production planning, supply chain processes, and customer contract management.

Required Experience:

• Experience: Minimum of 8 years of progressive experience in sales, customer management, or commercial leadership roles within manufacturing, including at least 3 years leading teams in a supervisory or management capacity.
• Industry Knowledge: Experience in aerospace, preferred, otherwise experience in defense, industrial manufacturing, or highly regulated industries required.
• Proven experience managing major customer accounts and long-term contractual relationships.Demonstrated experience developing forecasts, analyzing sales performance data, and driving operational execution through cross-functional teams.Experience presenting business performance and recommendations to executive leadership.

  Preferred Experience

  • Aerospace fastener manufacturing experience.
  • Knowledge of OEM and Tier 1 aerospace customer requirements.
  • Experience with AS9100-regulated manufacturing environments.
  • APICS, supply chain, or business analytics training/certification.
  • Experience supporting SIOP and demand planning processes.

  Education

  • Bachelor's degree in Business Administration, Supply Chain Management, Engineering, Finance, Marketing, or a related field required.
  • Master's degree (MBA or related discipline) preferred.
  • Advanced training or certification in business analytics, data analysis, project management, or sales leadership is desirable.

  Precision Castparts Corp. is an equal opportunity employer committed to recruit, hire, train, and promote in all job categories without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other status protected by applicable law.

  N-Never, O-Occasionally (<20%), F-Frequently (20%-80%), C-constantly (>80%)

  Exposure to Adverse Working Conditions:

  * Noise, Noxious Orders, Temperatures

  O

  * Hazardous Materials

  O

  Physical Conditions:

  * Close Eye Work (computers, typing, reading, writing)

  F

  * Sedentary (continuous sitting)

  C

  * Light Work (standing, walking, lifting <15 pounds)

  F

  * Moderate Work (lifting 15-30 pounds, prolonged use of small hand instruments or tools)

  O

  * Moderately Heavy Work (lifting, moving, loading up to 35 pounds)

  O

  * Heavy/Hard Work (above average strength & stamina)

  N

  Travel Requirements:

  * Less than 10%

  With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability - not just in the materials and products we make, but in the people we recruit.

  PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

  In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

  Precision Castparts Corp. and its affiliates do not accept unsolicited resumes from search firms or employment agencies. Unsolicited resumes will become the property of Precision Castparts Corp & its affiliates, and no fee will be paid.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To comply with those regulations, this position may require applicants to be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, protected individuals as defined by 8 U.S.C. 1324b(a)(3)), or eligible to obtain the required export authorizations from the U.S. Department of State or the U.S. Department of Commerce.