Senior Sales Manager

DoubleTree by Hilton Hotel; Columbia (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

LTD Hospitality Group seeks a Senior Sales Manager to lead group and catering sales across its portfolio of hotels. You will drive revenue growth by developing new accounts and expanding relationships with key clients in the hospitality industry.

Ideal candidates possess 3–5 years of hotel sales leadership, expertise in group, recreation and catering sales, and the ability to collaborate across departments to deliver exceptional guest experiences.

Qualifications

• Three to five years of hotel sales leadership experience.
• Experience in group, recreation, transient, key account and catering sales.
• Content expert in at least one market segment and knowledge of hotel operations.

Responsibilities

• Solicit group sales and catering opportunities to meet revenue goals.
• Drive loyalty by delivering service excellence across customer experiences.
• Develop new accounts and grow existing hotel accounts profitably.
• Target high-revenue accounts and expand the hotel portfolio.
• Collaborate with other departments to provide quality service and sales support.

Skills

Group Sales

Recreation Sales

Transient Sales

Key account sales

Catering Sales

Content expert

Hotel operations knowledge

Driver's license

Job description

Benefits

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

LTD Hospitality Group is seeking highly motivated, strategic leaders with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Senior Sales Manager.

The Senior Sales Manager will be responsible for soliciting group sales business and catering sales that will enable the hotels to meet and/or exceed revenue goals in room nights and banquet sales. Key job duties of the Senior Sales Manager may include:

• Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
• Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win approach.
• Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
• Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• Captures competitor’s accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
• Acquires referrals from existing accounts. Follows up on all leads within a specified amount of time within receipt in an effort to create new business for the hotel. When appropriate sends leads to other LTD hotels.
• Continually plans & implements an on-going targeted account development hit list in order to create new revenue and acquire valuable hotel contacts and contracts.
• Maintains a well documented, accurate, organized and up to date file management system in order to serve clients and employer in the most expedient, organized and knowledgeable manner.
• Achieves activity goals as established by management and completes all reports and assignments in an accurate and timely fashion.
• Working with other departments within the hotel to provide quality service to customers.
• Assisting hotel management with developing and implementing hotel-specific selling strategies.
• Utilizing a proactive sales approach to saturate and penetrate accounts that meet the hotels’ quarterly goals.
• Interacting with guests to obtain feedback on product quality and service levels.
• Performing special projects and other responsibilities as assigned.

Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.

• Three to five (3 to 5) years of hotel sales leadership experience
• Group Sales
• Recreation Sales
• Transient Sales
• Key account sales
• Catering Sales
• Content expert in at least one of the above market segments.
• Knowledge of hotel operations, comp set rates, positioning, discounts, promotions and packages is required
• Must have own reliable transportation with a valid state drivers license in order to make sales calls.

LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Great Benefits

• Medical, Dental, Vision & 401 (k) with company match
• Voluntary Short Term & Long Term Disability Insurance
• Life & Accidental Death Insurance
• Hotel Discounts
• Paid Time Off
• Training and Development Opportunities and Much More!

For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you!