Senior Sales Manager

Sage Hospitality

Boulder (CO)

On-site

USD 75,000 - 80,000

Full time

10 days ago

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Benefits offered by this job

Hotel discounts

Healthcare

Paid vacation

Hilton discounts

Paid sick time

401(k) + company match

RTD EcoPass

Job summary

Sage Hospitality in Boulder, CO is seeking a Sr. Group Sales Manager to lead direct sales initiatives, manage key hotel accounts, and develop new business opportunities.

This role focuses on achieving revenue goals through targeted prospecting, relationship-building, and strategic account management. Responsibilities include direct sales by high-revenue calls, yield management, contacting referrals within 48 hours, and maintaining detailed client files.

Qualifications

Minimum high school diploma or equivalent.
Six months minimum in sales, customer service or hotel experience preferred.
Must have own reliable transportation and a valid driver's license.

Responsibilities

Direct Sales: pursue high revenue potential calls to meet goals, with own transportation.
Key Account Management: expand current hotel accounts with revenue growth.
New Account Development: target new business via networking, referrals, and research.
Yield Management: negotiate room rates and function space for profitability.
Account Service: maintain organized files and build strong client relationships.
Product Knowledge: research market and competitors to leverage strengths.
Time Management: maximize selling time and manage priorities effectively.

Skills

Advanced sales techniques

Yield management

Customer service

English fluency

Business writing

Mobility / field sales

Education

High school diploma

Job description

Why us?

Sr. Group Sales Manager

$75,000-$80,000

+Bonus Potential

Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder – Canyon Boulevard & 28th Street) is your new urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties.

The Perks:

Sage Hotel & Restaurant Discounts across the US
Medical, Vision, Dental Insurance (Full Time Only)
Paid Vacation Time (Full Time Only)
Worldwide Hilton Discounts
Paid Sick Time from Day 1
401(k) + Company Match
Free RTD Ecopass

Come join a high performing Sales Team right in the heart of Boulder, CO!

At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community!

Job Overview

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.

Responsibilities

Direct Sales:

Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.

Key Account Management:

Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.

New Account Development:

Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.

Yield Management:

Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.

Account Service and Management:

Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized, and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.

Product Knowledge:

Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.

Time Management:

Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Displays a neat, clean, and business-like appearance at all times.

Qualifications

Education/Formal Training

Minimum of high school diploma or equivalent.

Experience

Six months minimum in sales, customer service related position or hotel experience preferred.

Knowledge/Skills

Requires knowledge of advanced sales techniques.
Requires yield management experience.
Requires highly developed customer service skills.
Requires ability hear, speak, read and write English fluently. Requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
Understand and follow verbal/written instructions.
Work on more than one task at a time.
Develop strong internal and customer relationships.
Set and manage priorities and plan activities in advance.
Solve problems and make sound business decisions.
Respond to coaching, feedback and training. Strong and effective sales skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bending/kneeling - repeated bending and kneeling required while filing
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

General office and hotel environment

Benefits