Senior Sales Manager

The Compton; Bentonville (AR); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading hotel brand is seeking a Senior Sales Manager to spearhead sales and relationship management in Bentonville, Arkansas. This role requires a visionary leader to drive revenue growth, craft unforgettable guest experiences, and lead a talented sales team in a vibrant community environment.

Benefits

401(k) matching

Flexible spending account

Employee discount on hotel stays

Paid time off available 90 days after start date

Qualifications

• Minimum 3–5 years of successful hotel group sales experience.
• Strong knowledge of sales techniques and hospitality operations.
• Proven track record of exceeding group sales goals.

Responsibilities

• Develop strategic market segments and cultivate client partnerships.
• Negotiate contracts that maximize revenue.
• Prepare sales reports and analyze market trends.

Skills

Negotiation

Communication

Analytical Skills

Education

Bachelor's degree in hospitality management

Business Administration

Marketing

Tools

CRM software

MS Office Suite

Job description

Opening Fall 2025 in Bentonville, Arkansas, The Compton isn’t just another hotel; it’s a tribute to the Ozarks, outdoor adventure, and a tight-knit community. The Compton is looking for a Senior Sales Manager this is your chance to shape something truly special.

This role is for a go getter — someone who thrives on being a part of a team, putting systems in place, and crafting a guest experience that feels effortless yet unforgettable. The hotel draws inspiration from Dr. Neil Compton, the conservationist who fought to protect the Buffalo River, so expect a property that’s as bold and purpose driven as the man himself.

Smack in the heart of Bentonville’s historic square, The Compton will be the social hub of downtown, complete with bike-friendly amenities, flexible event spaces, and three standout dining concepts from Ropeswing Hospitality Group. As a Senior Sales Manager, you'll be the technical mastermind behind its infrastructure and the architect of a property poised to redefine hospitality in the region.

And let’s talk about Bentonville, it’s a cultural powerhouse. Home to the world-class Companies, Crystal Bridges Museum, a booming food scene, and over 140 miles of top-tier mountain biking trails, it’s where small-town charm meets big-city energy. It’s no wonder it’s attracting creatives, entrepreneurs, and outdoor enthusiasts from around the world.

If you’re a visionary leader with a passion for lifestyle hotels and the chops to build something from the ground up, this is your shot.

Your Mission

As Senior Sales Manager, you'll be the revenue architect and relationship builder who drives exceptional growth while crafting unforgettable experiences for our guests. You'll develop strategic market segments, cultivate lasting client partnerships, and masterfully negotiate contracts that maximize revenue potential—all while positioning The Compton as the premier destination for sophisticated gatherings and transformative events.

Who You Are

You're a natural relationship builder with an entrepreneurial spirit and strategic mindset. You thrive on the thrill of closing deals while genuinely caring about creating extraordinary experiences for your clients. You're equally comfortable presenting to C-suite executives and coordinating intricate event details, approaching every opportunity with enthusiasm, professionalism, and innovative thinking.

Your Job Role

• Represent The Compton with distinction through compelling presentations, strategic proposals, and executive-level sales meetings with prospective clients; masterfully negotiate terms and close high-value contracts that drive significant revenue growth.
• Exercise strategic authority to negotiate complex contracts and establish vendor partnerships, committing company resources while ensuring optimal profitability and guest satisfaction outcomes.
• Lead dynamic external sales initiatives including client entertainment, industry tradeshows, and community engagement events; build and maintain an extensive network of contacts while consistently pursuing new business opportunities and market expansion.
• Craft sophisticated proposals and contracts for group rooms accommodations and meeting space, developing competitive pricing strategies for moderately complex events while ensuring seamless execution and exceptional client experiences.
• Provide strategic input during weekly sales meetings and cross-departmental collaborations, contributing to revenue forecasting, competitive analysis, and operational planning initiatives.

Other Functions

Account Management:

• Maintain a detailed account management system including activities, bookings, and revenue potential.
• Prepare contracts, proposals, and group agreements ensuring compliance with company policies.
• Negotiate terms and conditions with clients to maximize profitability while meeting client needs.
• Monitor group room blocks and booking pace to ensure optimal yield management.

Reporting and Analysis:

• Prepare weekly, monthly, and quarterly sales reports for management.
• Analyse market trends and competitor activities to identify new opportunities.
• Maintain accurate records of all sales activities and client interactions in CRM systems.

Leadership and Mentorship:

• Assist in mentoring and developing junior sales team members.
• Serve as a senior resource and leader within the sales team, modelling professional behavior and high standards of performance.

Education and/or Experience

• Bachelor's degree in hospitality management, Business Administration, Marketing, or related field (preferred).
• Minimum 3–5 years of successful hotel group sales experience, preferably in a full-service or luxury environment.
• Strong knowledge of sales techniques, hospitality operations, and event planning.
• Proven track record of exceeding group sales goals and managing key accounts.
• Proficiency with CRM software (e.g., Delphi/Salesforce) and MS Office Suite.
• Excellent communication, negotiation, and organizational skills.
• Ability to travel locally and regionally for sales calls and industry events as needed.

Specific Job Knowledge, Skills and Abilities

• Comprehensive understanding of hotel operations, including departmental interactions, safety protocols, and regulatory compliance requirements
• Expert knowledge of meeting room configurations, audiovisual systems, and event technology solutions
• Advanced proficiency in hospitality software systems including Word, Excel, Access, Outlook, and Delphi platforms
• Exceptional negotiation and contract management capabilities with attention to compliance and risk mitigation
• Outstanding written and verbal communication skills with ability to create compelling proposals and presentations
• Strong analytical skills for pricing strategy development and market analysis

Physical Demands

• Ability to conduct extensive property tours involving walking, stair climbing, and navigation of various facility areas
• Capability to travel regularly for client meetings, industry events, and business development activities
• Comfort operating presentation equipment, audiovisual systems, and various electronic devices
• Stamina for extended client entertainment events and networking functions
• Availability for flexible scheduling including evenings and weekends based on client needs and industry events

Job Type: Exempt

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount on hotel stays
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off available 90 days after start date
• Vision insurance
• Hospital Indemnity insurance
• Supplemental Pay: Bonus Incentive Plan, performance based

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.

Source: Hospitality Online