Senior Sales Engineer - Enterprise

ReCharge Payments; New York (NY); On-site; USD 160,000 - 200,000; Full time

Job summary

Recharge Payments seeks a motivated Senior Sales Engineer to enhance our enterprise sales strategy. In this role, you'll lead technical discussions, conduct product demonstrations, and engage directly with clients to optimize their use of our subscription management tools. Join a dynamic team to shape the future of eCommerce brands and contribute to innovative solutions in subscription services.

Benefits

Medical, dental, and vision plans

Retirement plan with employer contribution

Qualifications

• Minimum 5 years of experience in a pre-sales or post-sales Solutions role.
• Experience in the eCommerce or retail industry is required.
• Strong verbal and written communication skills.

Responsibilities

• Act as the primary technical leader and trusted advisor during the sales cycle.
• Engage with prospects to demonstrate the value of technology and solutions.
• Represent Recharge at industry events and collaborate with internal teams.

Skills

Customer-facing skills

Technical sales background

Problem-solving

Data analytics

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Job description

In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.

Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.

Overview

We are seeking a motivated Senior Sales Engineer to join our dynamic team and drive the execution of our enterprise sales strategy in collaboration with our sales organization. As a Senior Sales Engineer, you will serve as the primary technical resource during the pre-sales process, guiding technical sales discussions, conducting product demonstrations, and advising on best practices for implementing our tools. Your expertise will be instrumental in generating sales opportunities and providing a consultative approach throughout the enterprise sales process.

Sales Engineering is the technical backbone of the Sales team. We don’t just validate solutions—we create them. By working alongside Account Executives, we ensure that merchants receive not only the best possible configuration of Recharge’s out-of-the-box features but also bespoke implementations that enhance functionality through custom integrations.

Our team plays a crucial role in Recharge’s long-term success by accelerating deal cycles, improving merchant satisfaction, and influencing our product development. As both technical experts and strategic problem solvers, we empower sales, drive innovation, and contribute directly to revenue growth.

Please note: this role will require you to travel to one of our sales offices (Lehi, Utah and Toronto, Canada) once per quarter.

What you’ll do

• Act as the primary technical leader and trusted advisor to our Enterprise sales team and prospects.
• Engage directly with prospects to demonstrate the value of our technology throughout the sales cycle, from demo to proof of concept to design and implementation.
• Prepare for and lead technical discussions with various stakeholders, ranging from executive-level business leaders to software engineers.
• Consult with prospects to provide technical insight and guidance on the best go-to-market strategies utilizing our products.
• Stay ahead of developments in the eCommerce & retail industries and Shopify ecosystem, continually evaluating how to position our offerings during the sales cycle.
• Represent Recharge at industry trade shows, conferences, and third-party sponsorships, showcasing our products and expertise.
• Collaborate with internal teams at Recharge to enhance our products and enablement strategies.

What you’ll bring

• Previous experience in a Sales Engineering role within the eCommerce or retail industry.
• Ability to solve customer-specific business problems and apply Recharge solutions effectively.
• Strong customer-facing skills to communicate our vision to technical and executive audiences.
• Minimum of 5 years of experience in a pre-sales or post-sales Solutions role, working in a customer-facing role.
• Experience with data architecture and data analytics
• An understanding of the eCommerce industry and strong technical sales background
• Great oral, written, and interpersonal communication skills and the ability to communicate to both technical and non-technical audiences
• Ability to travel up to 20% of the time to see prospects
• A Bachelor’s degree in a related field (e.g., Computer Science, Engineering, or similar), or equivalent practical experience, demonstrating a commitment to ongoing professional development.

Compensation

Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and teamperformance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package.

• Hiring range OTE in US
  $ 160,000 USD - $200,000 USD (total OTE)

Benefits at a Glance:

• Medical, dental and vision plans
• Retirement plan with employer contribution

Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.

Transparency in Coverage

This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. Thislink leads to the Kaiser machine-readable files.

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