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Senior Sales Engineer

Edge Delta

Chicago (IL)

Remote

USD 100,000 - 160,000

Full time

Today
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Job summary

Edge Delta, a high-growth startup, seeks a Senior Sales Engineer to serve as a technical advisor for enterprise customers. In this role, you will lead solutions design and collaborate closely with product teams while navigating complex customer needs in observability and AI-driven insights. This position offers the chance to shape the future of a cutting-edge platform in a supportive and dynamic environment.

Benefits

Collaborative team culture
Opportunity to shape future of observability
Cutting-edge problems to solve

Qualifications

  • 5+ years in pre-sales, DevOps, or cloud infrastructure roles.
  • Expert in observability principles and technical sales strategies.
  • Proficient in Kubernetes and cloud platforms.

Responsibilities

  • Lead technical discovery and solution design for enterprise customers.
  • Collaborate with Account Executives on strategic account management.
  • Design scalable telemetry pipelines and troubleshoot complex issues.

Skills

Observability principles
Technical sales enablement
Troubleshooting
Cloud infrastructure
Collaboration

Tools

Kubernetes
Docker
AWS
GCP
Azure
SIEM tools

Job description

We are a well-funded Series B ($82MM) high growth startup headquartered in Seattle, with employees throughout the United States and EMEA. Most of our roles are remote-first and we offer a diverse, respectful, fun, and collaborative environment to work in. We're currently in the start-up sweet spot with sufficiently low risk and yet still the potential of massive upside.

At Edge Delta, we are building the world's most scalable and effortless observability and data pipelines platform. Edge Delta is the only platform that enables DevOps, SRE, and Platform teams to begin analyzing data where it's created and proactively generate AI insights across all datasets.

Our customers escape the constraints and architectural limitations of traditional centralized systems by utilizing our distributed architecture, AI, and stream processing capabilities. Ultimately, Edge Delta provides the scalability the market needs without previous technical or financial limitations.

If the prospect of working in a small but fast-growing company with a strong collaborative culture sounds interesting, Edge Delta is the place where you can be given the opportunity and autonomy to shape the future of observability.

Summary

As a Senior Sales Engineer at Edge Delta, you will serve as a trusted technical advisor, helping enterprise customers solve complex challenges in observability and security. You'll be instrumental in architecting and communicating modern telemetry pipeline solutions-while collaborating closely with AEs, product, and engineering. This role requires a blend of technical acumen, emotional intelligence, and sales aptitude to navigate dynamic conversations and rapidly evolving customer needs.

As an early-stage startup, we move fast. You'll wear multiple hats, contribute across functions, and play a key role in building something meaningful in an emerging space-where we're pioneering the next wave of observability and AI-driven insights.

What You'll Do

  • Lead technical discovery, solution design, and value-based demonstrations
  • Collaborate with AEs to drive strategy across complex accounts-coaching and being coached in a high-trust partnership model
  • Run proof-of-value (POV) engagements with a clear success plan and technical ownership
  • Design scalable telemetry pipelines using modern formats (OTTL, JSON, Regex) and filtering / transformation best practices
  • Troubleshoot Kubernetes and containerized environments with confidence
  • Align technical wins to business value-supporting business case development and ROI modeling
  • Contribute to technical sales enablement through documentation, demos, and internal coaching
  • Stay ahead of industry trends including observability, data pipelines, AI applications, and security tooling
  • Keep in mind this is a quota carrying role

Who You Are

  • A senior-level SE with 5+ years of experience in pre-sales, DevOps, or cloud infrastructure roles
  • Expert in observability principles, including logs, metrics, traces, and pipeline architecture
  • Proficient with OTTL, log formatting techniques, and event routing / transformation logic
  • Skilled in Kubernetes environments and confident in troubleshooting complex workloads
  • Emotionally intelligent-with a collaborative spirit, coachability, and a desire to continually improve
  • Comfortable navigating ambiguity and wearing multiple hats in a startup environment
  • Curious about the role of AI in telemetry, root cause detection, and autonomous remediation
  • Proven partner to sales teams-able to guide and be guided, and to build joint strategies that win
  • Experience conducting business value assessments and linking technical wins to economic impact (a plus)

Qualifications

Technical :

  • Hands-on with Kubernetes, Docker, cloud platforms (AWS, GCP, Azure)
  • Experience building or deploying observability pipelines (Cribl, Vector, FluentBit, OTEL Collector)
  • Familiarity with SIEM tools, threat detection, and security telemetry (Splunk, Elastic, Sentinel)
  • Bonus : experience with scripting or languages (Go, Python, Bash)
  • Strong storytelling skills with the ability to simplify complex systems for diverse stakeholders
  • Familiar with sales methodologies such as MEDDICC and Command of the Message
  • Able to co-create compelling technical narratives and influence executive conversations

Why Join Us

  • Be part of an early team shaping the future of observability and security in an AI-powered era
  • Work on cutting-edge problems in a fast-paced, startup environment
  • Help win exciting, high-impact deals while learning, growing, and having fun
  • Collaborate with a team that values authenticity, learning, and mutual support
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