Senior Sales Development Representative

ResMed Inc; Peachtree Corners (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

ResMed Inc is seeking a dynamic Sales Development Representative to drive outbound lead generation for Sleep Resupply programs within the US HME sector. You will qualify prospects, nurture them for software demos, and hand off high-quality opportunities to the sales team.

You’ll collaborate with Marketing to enhance campaign effectiveness and use Salesforce to maintain accurate records of outreach and results, while contributing to pipeline growth through consistent, high-velocity activity.

Qualifications

• Proven success in a phone sales environment
• Ability to build rapport quickly in outbound communications
• Skilled at identifying decision-makers and navigating buying processes
• Self-motivated with strong time management and process discipline

Responsibilities

• Outbound Prospecting: execute high-volume outbound calling and emailing to HME Sleep Resupply providers
• Lead Qualification: assess prospects for Sleep Resupply suitability and software demos
• Pipeline Management: track, nurture, and report lead activities to feed the sales funnel
• Collaboration: work with Marketing and Sales to optimize lead quality and campaign feedback
• Follow-Up & Nurturing: engage contacts at multiple stages to convert into qualified opportunities
• Target Identification: prioritize Sleep Resupply targets using data and market insights
• CRM Documentation: record all outreach and results in Salesforce
• Performance Metrics: meet and exceed Sleep Resupply revenue-oriented targets

Skills

Phone sales

Outbound sales

Lead qualification

CRM proficiency

Time management

Tools

Salesforce

Gong Engage

Co-Pilot

Office365

Job description

Power the growth engine behind Brightree’s healthcare solutions. Brightree, a leader in healthcare software, is seeking a dynamic Sales Development Representative (SDR) to drive outbound lead generation efforts. This role is laser-focused on identifying, engaging, and qualifying Home Medical Equipment (HME) providers across the US who operate and maintain Sleep Resupply programs. As part of the sales team, you will be the engine that fuels pipeline growth for Brightree’s billing and business management solutions. Power the growth engine behind Brightree’s healthcare solutions.

What you'll do

• Outbound Prospecting: Execute high-volume outbound calling and emailing campaigns to HME providers with Sleep Resupply programs, generating interest and uncovering new opportunities.
• Lead Qualification: Use research, professional communication, and interviewing tactics to qualify prospects, ensuring they meet criteria for Sleep Resupply and are sales-ready for software demonstrations.
• Pipeline Management: Create, manage, nurture, and report on all lead management activities, tracking volume, velocity, and value metrics to deliver consistent, high-quality leads to the sales team.
• Collaboration: Partner closely with Marketing and Sales to drive acceptance of leads and provide feedback on campaign effectiveness, especially those targeting Sleep Resupply segments.
• Follow-Up & Nurturing: Proactively follow up and nurture contacts at various stages of interest, with a focus on converting Sleep Resupply prospects into qualified opportunities.
• Target Identification: Identify, prioritize, and contact individual HME targets, leveraging data and market insights to focus on Sleep Resupply providers.
• CRM Documentation: Document all activities and conversations in Salesforce CRM, ensuring accurate tracking of Sleep Resupply‑related outreach and results.
• Performance Metrics: Achieve and exceed metric targets focused on driving adoption and revenue from Sleep Resupply HME prospects.

What you bring

• Proven success in a phone sales environment, with the ability to build rapport, think quickly, and be assertive and persuasive in outbound communications.
• Confident, persuasive, and clear communicator (written and verbal), able to engage all levels of an organization, from frontline staff to executive leadership.
• Skilled at navigating corporate structures to identify decision‑makers and understand the buying process for Sleep Resupply solutions.
• Self‑motivated, reliable, and high‑energy, with excellent time management and a strong process orientation.
• Experience with appointment scheduling at high velocity, especially for Sleep Resupply demos.
• Preferred: Cloud/SaaS sales experience, healthcare technology background, and proficiency with tools like Salesforce, Gong Engage, Co‑Pilot, and Office365.

Why Join Resmed

At Resmed, every role connects to our mission to improve lives through better healthcare. Brightree powers essential workflows for providers, and your contributions will help expand access to solutions that make patient care more seamless. You’ll join a team that values collaboration, growth, and the ambition to make a tangible difference each day—supported by superior tools and a culture committed to innovation.

Compensation Details

Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills. At Resmed, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current base range for this position is: $25.62 - $38.44 USD Hourly

This role is eligible for a Sales Incentive Plan with a target of $38,000 annually.

For remote positions located outside of the US, pay will be determined based on the candidate's geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring.

Where a culture driven by excellence helps you not only meet your goals, but also create new ones.

We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

If this sounds like the workplace for you, We commit to respond to every applicant.

Resmed (NYSE:RMD, ASX: RMD) creates life‑changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI‑powered digital health solutions, cloud‑connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home.

Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.