Senior Sales Associate: Elevate Customer Experience & POS

Rack Room Shoes; Maryville (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

Rack Room Shoes in Maryville, TN is seeking a Sales Associate to deliver outstanding customer service and help customers find the right shoes while contributing to store goals. You will assist with promotions, merchandising, and daily operations to create a positive shopping experience.

The role involves POS transactions, refunds/exchanges, processing Customer Pickup orders, and inventory support. You’ll maintain store presentation and uphold company policies during busy periods.

Qualifications

• Experience in retail sales, preferably footwear.
• Interpersonal skills to interact with customers and staff.
• Basic communication, organization and math skills.

Responsibilities

• Create an excellent shopping experience and meet store goals.
• Handle refunds/exchanges and processing S2H and Customer Pickup orders.
• Maintain merchandise presentation and store cleanliness.
• Support loss prevention and stock/shipping receiving as needed.
• Process sales and POS transactions; ensure shoes are matched.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales experience

Job description

Rack Room Shoes in Maryville, TN is seeking a Sales Associate to deliver outstanding customer service and help customers find the right shoes while contributing to store goals. You will assist with promotions, merchandising, and daily operations to create a positive shopping experience.

The role involves POS transactions, refunds/exchanges, processing Customer Pickup orders, and inventory support. You’ll maintain store presentation and uphold company policies during busy periods.