Senior Sales Associate

Brobston Group; Costa Mesa (CA); On-site; USD 52,000 - 80,000; Full time

Job summary

The Senior Sales Associate will deliver personalized luxury sales service and represent Boucheron's jewelry collections, heritage, and craftsmanship in our California boutique. This role focuses on achieving sales targets, building lasting client relationships, and expanding the boutique's client base through tailored experiences and proactive follow-up.

The ideal candidate has luxury retail experience with a strong track record in High Jewelry, excellent storytelling, and may speak multiple

Qualifications

• Proven luxury retail sales experience, preferably in jewelry or high-end fashion.
• Strong sales track record, preferably with at least 30% of total turnover from High Jewelry.
• Exceptional interpersonal, communication, and storytelling skills; fluency in multiple languages is preferred.

Responsibilities

• Understand client needs and recommend appropriate jewelry while demonstrating in-depth product knowledge.
• Meet and exceed sales targets through upselling, cross-selling, and effective product demonstrations.
• Build lasting client relationships through follow-up, personalized experiences, and effective use of CRM tools.
• Coordinate personalized client events and pursue opportunities to expand the client base and market presence.
• Share insights on market trends, competitors, and customer preferences with store management.

Skills

Luxury retail sales

Clienteling

CRM proficiency

Multilingual communication

Storytelling

Tools

CRM tools

Job description

Summary

The Senior Sales Associate will deliver personalized luxury sales service and represent Boucheron's jewelry collections, heritage, and craftsmanship. This role focuses on achieving sales targets, building lasting client relationships, and expanding the boutique's client base.

Responsibilities

• Understand client needs and recommend appropriate jewelry while demonstrating in-depth product knowledge.
• Meet and exceed sales targets through upselling, cross-selling, and effective product demonstrations.
• Build lasting client relationships through follow-up, personalized experiences, and effective use of CRM tools.
• Coordinate personalized client events and pursue opportunities to expand the client base and market presence.
• Share insights on market trends, competitors, and customer preferences with store management.

Requirements

• Proven luxury retail sales experience, preferably in jewelry or high-end fashion.
• Strong sales track record, preferably with at least 30% of total turnover from High Jewelry.
• Exceptional interpersonal, communication, and storytelling skills; fluency in multiple languages is preferred.
• CRM proficiency and strong clienteling skills.
• Professionalism, integrity, adaptability, a positive attitude, and a strong work ethic.