Senior Sales Associate

Skin Laundry; Boston (MA); On-site; USD 31,684 - 35,817; Full time

Job summary

Skin Laundry in Boston, MA seeks a Senior Sales Associate to lead sales operations and enhance client experiences. This role involves achieving sales goals, providing exceptional client service, and supporting team leadership. Candidates should have a background in sales or client support, and the position requires full-time availability, including weekends. The compensation ranges from $23 to $26 per hour, with opportunities for bonuses based on performance.

Qualifications

• Experience in achieving sales targets and conversion goals.
• Strong client service skills and relationship-building capabilities.
• Ability to lead and train a team of associates.

Responsibilities

• Achieve daily sales and conversion goals.
• Deliver exceptional client service and educate clients on products.
• Support operational tasks, including register reconciliation and inventory management.
• Provide coaching and feedback to peers.

Skills

Sales performance

Client service

Team leadership

Operational excellence

Inventory management

Job description

Location

Boston, MA - Newbury St

Job Type

Full-time

Overall Compensation Package

$23 -$26 + Bonus Opportunities (This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, Skin Laundry tenure, cost of living/geographical area and clinic volume).

Newbury St Compensation Package

An incoming Senior Sales Associate can expect to be brought in starting at $23/hr base with the opportunity to grow from there.

Schedule/Availability

• Must be available and able to work weekends (sat AND sun) regularly.
• Must have full availability to work and be scheduled for full-time.
• Must be available to work during Clinic Operating Hours (as posted on website subject to change).
• You must be able to commit to a schedule made 60 days in advance.

Ability to commute/cover other clinics

Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.

About This Exciting Role

The Senior Sales Associate supports the day-to-day operations of the clinic by leading through example on the sales floor and ensuring a consistent, high-quality client experience. This role acts as an experienced peer leader—helping drive sales performance, providing informal guidance to team members, and ensuring operational tasks are completed accurately and efficiently. The SSA is responsible for supporting smooth shift execution and operational excellence but does not hold final authority for hiring, scheduling, or policy decisions.

Reports To

Clinic Manager

ESSENTIAL FUNCTIONS

Sales & Client Experience

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.

Team Support & Peer Leadership

• Provide on-the-floor coaching and real-time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and elevate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.