Senior Sales Associate

Skin Laundry; Jersey City (NJ); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Complimentary Employee Treatment & Product Discount Program

Vacation leave

Sick leave

Health insurance options (medical, dental, vision)

401(k)

Flexible Spending Accounts (FSA)

Employee Assistance Program (EAP)

Job summary

Skin Laundry is seeking a full-time Senior Sales Associate in Jersey City, NJ. The role requires strong leadership to drive sales, deliver exceptional client services, and maintain operational excellence on the sales floor. Candidates need a passion for skincare, a minimum of 1-2 years of retail experience, and interpersonal skills to foster teamwork. Benefits include health insurance, vacation leave, and a complimentary employee treatment program. Must be available to work full-time, including weekends.

Qualifications

• Minimum of 1-2 years of experience in retail, hospitality, or service industries.
• Strong product knowledge and a passion for skincare.
• Must be 18 years of age or older.

Responsibilities

• Lead daily sales and conversion goals on the sales floor.
• Deliver exceptional client service and support retention programs.
• Ensure operational procedures are followed and maintain clinic readiness.

Skills

Interpersonal skills

Coaching

Customer service

Problem-solving

Retail operations knowledge

Education

1–2 years retail/hospitality/service experience

Leadership or keyholder experience preferred

Tools

POS systems

Zenoti

Job description

Location: Hoboken, NJ

Job Type: Full-time

Compensation: $23/hr base

Schedule / Availability

• Must be available and able to work weekends (Saturday AND Sunday) regularly.
• Must have full availability to work and be scheduled for full‑time.
• Must be available to work during clinic operating hours (as posted on the website, subject to change).
• You must be able to commit to a schedule made 60 days in advance.

Ability to Commute / Cover Other Clinics

Reliably commute to the home clinic location and periodically travel to other clinics to provide coverage as needed.

About This Exciting Role

The Senior Sales Associate supports the day‑to‑day operations of the clinic by leading through example on the sales floor and ensuring a consistent, high‑quality client experience. This role acts as an experienced peer leader—helping drive sales performance, providing informal guidance to team members, and ensuring operational tasks are completed accurately and efficiently. The SSA supports smooth shift execution and operational excellence but does not hold final authority for hiring, scheduling, or policy decisions.

Reports To: Clinic Manager

Essential Functions

Sales & Client Experience

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow‑up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.

Team Support & Peer Leadership

• Provide on‑floor coaching and real‑time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

Marginal Functions

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in‑clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

Required Knowledge, Skills, & Abilities

Technical & Operational

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem‑solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

Must be at least 18 years of age to apply.

Travel as an Opportunity

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high‑volume clinic environments.

In‑Person Connections

The Senior Sales Associate role is an on‑site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks

• Skin Laundry Complimentary Employee Treatment & Product Discount Program
• Vacation leave, sick leave, and 10 paid holidays
• Parental leave
• Health insurance: medical, dental, and vision options
• 401(k)
• Flexible Spending Accounts (FSA) – health care and dependent care
• Voluntary term life insurance for employee, spouse, and children
• Employee Assistance Program (EAP)
• Voluntary accidental death & dismemberment (AD&D)
• Voluntary commuter benefits
• Voluntary legal benefits
• Voluntary group accident insurance
• Voluntary critical illness insurance
• Voluntary hospital indemnity insurance
• ADP LifeMart – discounted products, services, and experiences

Equal Opportunity Employer

At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. Skin Laundry seeks to recruit, develop, and retain the most talented people from a diverse candidate pool.

Accommodation Assistance

Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation, contact [e-mail].

Employment Agencies

Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Skin Laundry, including those sent to a mailing address, fax machine, or email address, will be considered Skin Laundry property. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume.