Senior Sales Analyst

Aidence; Somerville (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Aidence in Somerville, MA is seeking a Sales Analytics/Commercial Operations professional to support US Markets. You will build Salesforce reports and dashboards, maintain data hygiene, and assist with CPQ quoting and deal status updates.

Ideal candidates have 3–5+ years in sales analytics, strong Excel skills, and a solid grasp of CPQ/CLM processes, ensuring compliance and accurate forecasting.

Qualifications

• Bachelor's degree in a related field.
• Advanced Excel skills are required.
• Strong Salesforce reporting and dashboard capabilities.
• 3–5+ years in sales analytics, sales operations, or CRM reporting.
• Follows data privacy, compliance, and confidentiality standards.

Responsibilities

• Supports US Markets Commercial Operations with accurate Salesforce data and reliable reporting.
• Build, maintain, and improve Salesforce reports and dashboards for US pipeline, forecast, bookings, campaigns, and compensation inputs.
• Maintain data hygiene across accounts, contacts, opportunities, and leads for the NAM business.
• Provide quoting support in Salesforce CPQ: quote accuracy, approvals routing, pricing and discount compliance.
• Follow up with NAM Sales teams on deal status, close dates, and required updates.
• Update campaign leads and support lead-to-opportunity handoff with Marketing.
• Support the Commercial Operations Leadership with ad hoc analysis and market reviews.
• Log and elevate Salesforce issues and requests to the Salesforce Architects.
• Document reporting definitions, field standards, and recurring processes.

Skills

Advanced Excel

Salesforce reporting

Data-quality discipline

Clear communicator

Attention to detail

CPQ knowledge

CLM knowledge

Education

Bachelor’s degree in Business, Analytics, Information Systems, or related field

Tools

Salesforce CPQ

CRM reporting

Job description

• Supports US Markets Commercial Operations by keeping Salesforce data accurate, providing reliable reporting, and ensures quotes and deals are moving on time. You will partner directly with the NAM Commercial Operations Leader and work closely with the Sales Leaders in US and the Salesforce Architects. You will be the day-to-day contact for the NAM Sales teams
• Build, maintain, and improve Salesforce reports and dashboards for US pipeline, forecast, bookings, campaigns, and compensation inputs
• Maintain data hygiene across accounts, contacts, opportunities, and leads for the NAM business through regular reviews and corrections
• Provide the NAM Sales team with any Salesforce support as needed to effectively manage deals and pipeline
• Provide quoting support in Salesforce CPQ: quote accuracy, approvals routing, and pricing and discount compliance
• Follow up with NAM Sales teams on deal status, close dates, and required updates so the forecast stays reliable
• Update campaign leads and support the lead-to-opportunity handoff with Marketing
• Support the Commercial Operations Leadership with ad hoc analysis, NAM sales compensation data validation, and market performance reviews
• Log and elevate Salesforce issues and enhancement requests to the Salesforce Architects, with clear requirements
• Document reporting definitions, field standards, and recurring processes
• PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time

• Bachelor’s degree in Business, Analytics, Information Systems, or a related field
• Advanced Excel skills
• Clear communicator who can follow up firmly and diplomatically with Sales teams
• Strong attention to detail and data-quality discipline
• Strong Salesforce reporting and dashboard skills
• 3-5+ years in sales analytics, sales operations, or CRM reporting
• Working knowledge of CPQ and CLM processes (critical for this role)
• Follows all local, regional and country laws concerning employment
• Follows data privacy, compliance, safety and confidentiality standards at all times
• Follows all DeepHealth policies and procedures
• Practices universal safety precautions
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance
• Adapts and is willing to learn new tasks, methods, and systems
• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors
• Completes job responsibilities in a quality and timely manner
• Promotes good public relations on the phone and in person
• Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines