Senior Sales Administrator - Aerospace

Jae Electronics, Inc.; Sugar Land (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

JAE ELECTRONICS, INC. in Sugar Land, TX seeks a Senior Sales Administrator to provide administrative and customer support for Oil & Gas sales operations and the Houston Repair Center.

You will manage daily customer communication, coordinate with Account Managers, Plant Manager, Planner, Repair Technicians, and Accounting to ensure efficient workflow. The role requires strong office experience, detailed orientation, and proficiency with Excel/Outlook; knowledge of SAP or Microsoft Dynamics is a

Qualifications

• High School Diploma required.
• Five or more years of office experience required.
• Electronics import/export processing experience preferred.
• Fluent in written and spoken Japanese preferred.

Responsibilities

• Take ownership of administrative aspects of the repair cycle from initiation through final closure.
• Prepare, review, and submit end-of-month reports within deadlines.
• Coordinate with teams to resolve issues and maintain workflow efficiency.
• Identify opportunities to improve processes and delivery.
• Cross-train to manage customer accounts within the new sales business.

Skills

Communication

Organization

Multi-tasking

Attention to detail

Education

High School Diploma

Tools

Excel

Outlook

SAP

Microsoft Dynamics 365 / Business Central

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sugarland, TX, US

JAE ELECTRONICS, INC.

JOB DESCRIPTION

SUPERVISES: None

POSITION TYPE: Non-Exempt

GENERAL POSITION SUMMARY

The Senior Sales Administrator will provide administrative and customer support to both the Oil & Gas sales operations and the Houston Repair Center in a fast-paced environment. Manage day-to-day customer communication, coordinate regularly with the Account Managers, Plant Manager, Planner, Repair Technicians, and Accounting to ensure efficient workflow and timely completion of responsibilities.

DUTIES AND RESPONSIBILITIES

Repair and Sales Operation

• Take ownership of the administrative aspects of the repair cycle from initiation through final closure, ensuring timely completion and achievement of agreed performance targets.
• Prepare, review, and submit accurate end-of-month reports within established deadlines.
• Coordinate with relevant teams to resolve administrative issues, maintain workflow efficiency, and support the timely completion of repairs.
• Proactively identify opportunities to improve processes, efficiency, and delivery.
• Perform additional duties and responsibilities as assigned to support daily operations and broader business objectives.
• The candidate will be cross-trained to manage customer accounts within the new sales business, including addressing customer needs, resolving account issues, and handling the day-to-day challenges associated with the sales process.
• May be assigned additional responsibilities as needed.

CORE COMPETENCIES

• Excellent communication & organization skills, great attention to detail, ability to multi-task and able to identify priorities.
• Achieve and consistently meet or exceed assigned KPIs and performance targets set in the Repair Initiative.
• Strong Proficiency in Microsoft Office applications (Excel, Outlook), experienced with formulas and working with large amounts of data.
• ERP experience preferred (SAP software, Microsoft Business Central)

QUALIFICATION REQUIREMENTS

Education: High School Diploma required

Experience: Five or more years of office experience required

Other: Electronics import/export processing experience preferred

Fluent in written and spoken Japanese preferred

BUSINESS TRAVEL: This position requires no traveling.

PHYSICAL DEMAND: This position requires lifting up to 30lbs.