SALES ADMINISTRATOR

Aerodyn Ltd; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Vacation/Sick Time

Company-paid Health Insurance

Employee Monthly Bonus

Short Term Disability

Life Insurance

Dental/Vision/Accident Insurance

401k with Company Match

Double Overtime Pay

Job summary

Aerodyn Engineering in Indianapolis, IN seeks a Sales Administrator to own the quote-to-order cycle for aerospace and defense customers. You will turn RFQs into accurate quotes, enter orders in the ERP, and maintain compliance across a busy pipeline.

You’ll collaborate with Project Managers, Quality, and Leadership to keep data organized, generate reports, and support monthly sales analytics. Strong detail and communication are essential.

Qualifications

• Experience in sales administration, order entry, or a similar customer-facing/administrative role.
• Familiarity with ERP and CRM systems; Epicor experience is a plus.
• Strong attention to detail and documentation accuracy.

Responsibilities

• Review incoming RFQs for accuracy and enter data into the ERP system.
• Prepare and send customer quotes and track win/loss feedback.
• Enter orders into ERP and match customer POs to ERP data.
• Set up new customers in ERP and manage credit holds and billing details.
• Maintain daily RFQ and Win/Loss tracking reports.
• Support monthly sales and marketing reporting and data analysis.

Skills

Attention to detail

Communication skills

Organization

Proactive mindset

Multisystem literacy

Tools

Epicor ERP

CRM platform

Microsoft Office

Job description

Sales Administrator

Aerodyn Engineering is looking for a Sales Administrator to own the quote-to-order cycle for our aerospace and defense customers. You'll be the connective tissue between customers, engineering, and the shop floor — turning incoming RFQs into accurate quotes, keeping orders and compliance details straight in our ERP system, and making sure nothing slips through the cracks across a busy, fast-moving pipeline.

Shift Options

1st Shift: Monday through Friday

Benefits

• Paid Vacation/Sick Time
• Company Paid Health Insurance
• Employee Monthly Bonus
• Employer Paid Short Term Disability
• Employer Paid Life Insurance
• Dental/Vision/Accident Insurance Available
• 401k with Company Match
• Double Overtime Pay

What You'll Do

• Review incoming RFQs for accuracy, create projects, and enter data into the ERP system alongside Project Managers.
• Prepare and send customer quotes, following up and tracking win/loss feedback.
• Enter orders into the ERP system, matching customer POs to ERP data and creating Contract Reviews.
• Assign projects and set up new customers in the ERP system, including credit holds and billing details.
• Maintain a daily RFQ and Win/Loss tracking report.
• Assist with weekly/monthly sales and marketing reporting.
• Manage customer files and orders, keeping electronic copies organized on the network drive for audit purposes.
• Apply ITAR/export and security compliance requirements within the ERP system.
• Send customer invoices after shipment completion.
• Maintain and update the CRM platform.
• Support monthly data analysis for Quality Objectives (Quote Win/Loss, Customer Retention).
• Create and assign tasks via the workflow management tool, tracking statuses and following up.
• Help implement and drive adoption of new workflow processes with Quality, Project Management, and Leadership.
• Assist the Sales & Marketing Operations Manager with company events.

What Makes You a Fit

• You're comfortable owning a fast-moving pipeline of RFQs, quotes, and orders without letting details slip.
• You're proactive — you follow up with customers and internal teams without being asked twice.
• You have the attention to detail that compliance-heavy, precision industries demand.
• You're comfortable learning and working across multiple systems: ERP, CRM, and workflow management tools.
• You communicate clearly and professionally with customers as well as internal teams.
• Prior experience with an ERP system (Epicor or similar) and CRM platform is a plus.

What You'll Have

• Ownership of the quote-to-order process for real aerospace and defense customers, not busywork.
• Close collaboration with Project Managers, Quality, and Leadership on process improvement.
• A role that touches nearly every part of the business — sales, compliance, operations, and customer relationships.

Requirements

• Prior experience in sales administration, order entry, or a similar customer-facing/administrative role preferred.
• Familiarity with ERP and CRM systems preferred; Epicor experience is a plus.
• Strong attention to detail, especially around compliance and documentation accuracy.
• Strong oral and written communication skills.
• Strong PC skills and proficiency in Microsoft Office (Excel, PowerPoint, Word & Outlook).
• Must be self-directed, highly organized, and comfortable managing multiple priorities at once.
• Must demonstrate the ability to act professionally with customers and internal teams alike.

Aerodyn is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.