Senior Safety Domain Expert - Falcon

Veeva Systems, Inc.; San Francisco (CA); On-site; USD 115,000 - 184,000; Full time

Job summary

Veeva Systems, Inc. seeks a Senior Safety Domain Expert for Veeva Falcon to bridge hands-on PV case processing with future automation and AI. You’ll work with internal tech teams and early adopters to ensure flawless safety automation and provide strategic PV operations direction.

You’ll guide end-to-end safety workflows, calibrate AI outputs, and translate industry trends into actionable platform capabilities, while engaging customers and stakeholders at executive levels.

Qualifications

• 5+ years in Pharmacovigilance / Drug Safety Operations.
• Understanding of day-to-day PV workflows and global timelines.
• Experience with AI-driven software or automated PV tools is a plus.

Responsibilities

• Provide end-to-end guidance on safety case intake, triage, validation and data reconciliation workflows.
• Review and verify AI-driven platform outputs for precision and safety compliance.
• Translate PV trends into platform capabilities and automation strategies.
• Engage early adopters to translate feedback into product enhancements.
• Design stress-test scenarios to validate platform reasoning boundaries.

Skills

Pharmacovigilance

AI in PV

PV Operations

Case processing

Executive communication

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for an experienced pharmacovigilance professional to serve as our Senior Safety Domain Expert for Veeva Falcon. In this role, you will bridge hands-on case processing execution with high-level strategic vision for the future of PV Operations, directly shaping next-generation AI and automation tools. You will spend your days collaborating with our internal technical teams and external early adopters, acting as the definitive "Voice of the Customer" to ensure our platform delivers flawless safety automation.

What You'll Do

• End-to-End Workflow Guidance: Advise product and engineering teams on the detailed steps of safety case intake, triage, validation, and advanced data reconciliation workflows
• AI Calibration & Verification: Actively review, evaluate, and verify AI-driven platform outputs across case intake and processing steps to ensure maximum precision, accuracy, and safety compliance
• Strategic PV Ops Vision: Translate macro industry trends and operational shifts in PV into actionable platform capabilities and long-term automation strategies
• Early Adopter Engagement: Interact directly with PV leads and processing specialists at early adopter organizations, translating their feedback into actionable platform enhancements
• Stress-Test Scenario Building: Map out highly complex, multi-variable safety case scenarios to rigorously evaluate and calibrate the platform's reasoning boundaries

Requirements

• 5+ years of active experience in Pharmacovigilance / Drug Safety Operations
• Deep tactical understanding of day-to-day case processing workflows, intake, validation criteria, database reconciliation, and global expedited reporting timelines
• Strategic PV Operations expertise with a clear vision of how PV operating models are evolving toward automation and digital transformation
• Demonstrated AI experience, including active involvement with AI-driven software, automated workflow tools, agentic AI, or machine learning applications in pharmacovigilance or life sciences
• Strong ability to bridge PV operational knowledge with technical product teams and present confidently to executive customers

Nice to Have

• Prior experience contributing to the design, implementation, or user-acceptance testing (UAT) of automated pharmacovigilance intake solutions

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Compensation

• Total compensation: 100,000 - 160,000 EUR
• The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].