Senior SaaS Deployment & Solutions Lead

HYPR | The Identity Assurance Company; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

HYPR, The Identity Assurance Company, is seeking a solution-driven Senior Project Manager to join our Solution Architecture team. You will manage SaaS deployment projects and drive fast customer adoption, partnering with cross-functional teams to deliver high-impact outcomes.

This hybrid role requires 5+ years managing technical projects for enterprise customers and strong knowledge of Agile/Scrum, SDLC, and PMI/PMP frameworks.

Qualifications

• 5+ years of experience leading technical software projects for external enterprise customers.
• Proven ability to manage deployments across cloud, on-prem, and hybrid architectures.
• Strong skills in Agile/Scrum, SDLC, and PMI/PMP frameworks.
• Hands-on experience with PM tools and maintaining up-to-date project documentation.
• Proven ability to establish visibility with dashboards, reports, and KPIs.
• Excellent customer-facing communication to guide teams and unblock deployments.

Responsibilities

• Drive End-to-End Deployments: create and own deployment plans to ensure smooth handoffs and fast adoption.
• Lead Stakeholder Alignment: align expectations, allocate resources, and set project boundaries across teams and client groups.
• Manage Customer Relationships: serve as the primary contact during implementations, guide client teams, address risks, and ensure value.
• Drive Predictable Delivery: keep enterprise projects moving through all phases within scope, time, and resources.
• Lead Tailored Technical Delivery: work with Solution Architects and engineering to define and deliver custom development and enhancements.

Skills

Deployment management

Stakeholder management

Customer relations

Cross-functional collaboration

Verbal and written communication

Tools

Jira

Asana

Monday.com

Smartsheet

Job description

HYPR, The Identity Assurance Company, is seeking a solution-driven Senior Project Manager to join our Solution Architecture team. You will manage SaaS deployment projects and drive fast customer adoption, partnering with cross-functional teams to deliver high-impact outcomes.

This hybrid role requires 5+ years managing technical projects for enterprise customers and strong knowledge of Agile/Scrum, SDLC, and PMI/PMP frameworks.