Senior SaaS Cloud Operations Engineer

Körber Pharma Packaging AG; Apex (NC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401k

Job summary

Körber Pharma Packaging AG seeks a Cloud Operations Engineer to join a global team supporting SaaS systems for pharma and life sciences. You will ensure SLA/OLA compliance, collaborate with cloud peers, and work on deployments, release testing, and operationalizing new software versions.

The role requires hands-on cloud experience (AWS/Azure/GCP), Linux expertise, and strong security focus. A structured, cross-time‑zone collaboration is essential for success.

Qualifications

• B.S. degree in Computer Science or Information Technology or equivalent.
• Minimum 5 years of experience in a similar role.
• Hands-on experience with major cloud platforms (AWS, GCP, Azure).
• Experience with Jira and ServiceNow.
• Expert understanding of containerization, AWS, Azure and SaaS.
• Experience in regulated environments such as GMP.

Responsibilities

• Operate SaaS systems for internal and external customers across time zones.
• Respond to tickets and maintain high service levels (SLA/OLA).
• Install and configure customer and internal systems per documented procedures.
• Share best practices and recommendations with customers.
• Enforce security guidelines to deliver secure solutions.
• Collaborate with DevOps and software teams on releases and deployments.
• Drive continuous service improvements and automation at scale.

Skills

Cloud operations

DevOps

Linux

SaaS knowledge

TCP/IP networking

Education

B.S. in Computer Science or IT

Tools

Jira

ServiceNow

Job description

Körber Pharma Packaging AG seeks a Cloud Operations Engineer to join a global team supporting SaaS systems for pharma and life sciences. You will ensure SLA/OLA compliance, collaborate with cloud peers, and work on deployments, release testing, and operationalizing new software versions.

The role requires hands-on cloud experience (AWS/Azure/GCP), Linux expertise, and strong security focus. A structured, cross-time‑zone collaboration is essential for success.