Senior Robot Ops Technician — Field Deployments (Travel 50%)

Persona AI; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Performance-based bonus

100% employer covered medical benefits

Equity

Competitive PTO

Winter break between December 24th and

Job summary

Persona AI in Houston, TX seeks a Senior Technician, Robot Operations to lead end-to-end field deployments and maintenance of our humanoid robotics fleet in heavy industry settings.

You will deploy, troubleshoot, and optimize robotic systems at customer sites, train site personnel, and coordinate with engineering to improve reliability while representing the company professionally in the field.

Qualifications

• 3+ years of hands-on experience in field operations, robotics deployment, electro-mechanical troubleshooting, or industrial equipment maintenance.
• Strong situational awareness and safety orientation in industrial environments.
• Excellent communicator, able to interface with customer stakeholders and internal engineering teams alike.
• Highly organized with strong documentation habits.
• Willingness to travel up to 50%, both domestically and internationally.
• Based in or willing to relocate to Houston, TX.

Responsibilities

• Deploy and operate Persona’s humanoid robots at customer and partner sites, serving as an on-site point of contact during live deployments.
• Manage robot readiness, environment setup, and real-time troubleshooting with precision and calm under pressure.
• Identify opportunities to improve operational reliability and robustness of products in the field across mechanical, electrical, and software systems.
• Execute end-to end robot mobilization and demobilization efforts at partner and client sites, to include comprehensive pre- and post deployment checks.
• Maintain daily performance logs and field issue reports that feed directly into engineering and product teams.
• Train site personnel on basic operational protocols as deployments scale, and work closely with application engineers to surface site-specific challenges and improvement opportunities.
• Represent Persona professionally as the face of the product in the field.

Skills

Field operations

Robotics deployment

Electro-mechanical troubleshooting

Industrial equipment maintenance

Communication

Safety orientation

Documentation

Travel readiness

Tools

Jira

Incident management systems

Job description

Persona AI in Houston, TX seeks a Senior Technician, Robot Operations to lead end-to-end field deployments and maintenance of our humanoid robotics fleet in heavy industry settings.

You will deploy, troubleshoot, and optimize robotic systems at customer sites, train site personnel, and coordinate with engineering to improve reliability while representing the company professionally in the field.