Senior Technician, Robot Operations

Persona AI, Inc.; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance bonus

Medical benefits

Equity

PTO

Winter break

Job summary

Persona AI, Inc. is seeking an experienced Senior Technician, Robot Operations to lead field deployments of humanoid robots in heavy industry environments. You will operate and maintain the robots at customer sites, manage readiness and troubleshooting, and work closely with engineering teams to improve field reliability.

The role requires traveling up to 50% and being based in or relocating to Houston, TX. You will train site staff and present Persona professionally in the field.

Qualifications

• 3+ years of hands-on field operations or robotics deployment.
• Strong safety awareness in industrial environments.
• Excellent communication with customers and engineering teams.
• Highly organized with solid documentation habits.
• Willingness to travel up to 50% domestically and internationally.
• Based in or willing to relocate to Houston, TX.

Responsibilities

• Deploy and operate Persona’s humanoid robots at customer sites as on-site contact during live deployments.
• Manage robot readiness, environment setup, and real-time troubleshooting under pressure.
• Identify opportunities to improve field reliability across mechanical, electrical, and software systems.
• Execute end-to-end robot mobilization and demobilization with pre- and post-deployment checks.
• Maintain daily performance logs and field issue reports feeding back to engineering and product teams.
• Train site personnel on basic operational protocols and surface site challenges with application engineers.
• Represent Persona professionally as the face of the product in the field.

Skills

Field operations

Robotics deployment

Electro-mechanical troubleshooting

Industrial equipment maintenance

Safety orientation

Communication

Documentation

Travel readiness

Houston relocation

Tools

Linux

Jira

Job description

Job Title: Senior Technician, Robot Operations

Department: Product

Employment Type: Full-Time

FLSA Status: Exempt

Location: Houston, TX

Travel: Up to 50%

Who We Are

Persona is building humanoid robots for the most demanding environments in heavy industry — shipyards, steel mills, fabrication facilities, and offshore platforms — performing welding, grinding, maintenance, inspection, and material-handling work that is dangerous, physically demanding, and increasingly difficult to staff.

We are backed by leading strategic and financial investors while also being engaged with global industrial leaders across Korea, Japan, the United States, and Singapore. Korea is the center of gravity for our early commercial strategy, anchored by relationships with the world’s leading shipbuilders and steelmakers. Our work spans both the robot platform itself and the systems, partners, and playbooks required to deploy it at scale.

Why Join Persona?

• We offer competitive compensation, a performance-based bonus, 100% employer covered medical benefits for most healthcare plans, early-stage equity, competitive PTO, and company-wide paid winter break between December 24th and January 2nd.

• You’ll shape technology that’s redefining the possibilities of robotics and human interaction.

• Work alongside passionate teammates who value creativity, and continuous learning.

About the Role

We are looking for an experienced operations professional to spearhead our field deployments. In this role, you will be responsible for the end-to-end deployments, operation, and maintenance of Persona AI’s rapidly growing robotic humanoid fleet. Serving as the primary technician at heavy-industry customer facilities, you will ensure that our robotic fleet is successfully deployed and maintained in a variety of demanding environments.

What You Will Be Doing

• Deploy and operate Persona’s humanoid robots at customer and partner sites, serving as an on-site point of contact during live deployments.

• Manage robot readiness, environment setup, and real-time troubleshooting with precision and calm under pressure.

• Identify opportunities to improve operational reliability and robustness of products in the field across mechanical, electrical, and software systems.

• Execute end-to end robot mobilization and demobilization efforts at partner and client sites, to include comprehensive pre- and post deployment checks.

• Maintain daily performance logs and field issue reports that feed directly into engineering and product teams.

• Train site personnel on basic operational protocols as deployments scale, and work closely with application engineers to surface site-specific challenges and improvement opportunities.

• Represent Persona professionally as the face of the product in the field.

What We Are Looking For:

• 3+ years of hands‑on experience in field operations, robotics deployment, electro‑mechanical troubleshooting, or industrial equipment maintenance

• Strong situational awareness and safety orientation in industrial environments.

• Excellent communicator, able to interface with customer stakeholders and internal engineering teams alike.

• Highly organized with strong documentation habits.

• Willingness to travel up to 50%, both domestically and internationally.

• Based in or willing to relocate to Houston, TX.

Bonus Skills:

• Linux fluency and comfort with command line interfaces.

• Experience supporting early‑stage hardware products through initial live deployments.

• Familiarity with Jira or equivalent incident management systems.

Persona is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.