Senior Revenue Operations Manager

The Wrap; United States; Hybrid; USD 158,000 - 175,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Lattice is seeking a Senior Revenue Operations Manager to scale and optimize our revenue engine across the customer lifecycle. You will partner with Revenue leadership to drive planning, forecasting, performance management, and strategic initiatives for predictable growth across new business, expansion, and retention.

You will influence Sales, Customer Success, Marketing, Finance, and Business Systems to align strategy and execution, build dashboards, and monitor KPIs that guide decision-making

Qualifications

• 6+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, Business Operations, Consulting, or related analytical roles.
• Experience supporting multiple revenue functions, including Sales, Customer Success, Account Management, and/or Renewals.
• Strong expertise in forecasting, planning, territory design, quota setting, compensation, and performance analytics.
• Deep understanding of SaaS revenue models and the metrics that drive acquisition, retention, and expansion.
• Advanced analytical skills with expertise in Excel/Google Sheets and BI tools such as Looker, Tableau, Sigma, or Power BI.

Responsibilities

• Partner with Revenue leadership to drive annual planning, territory design, capacity modeling, quota setting, and revenue target planning.
• Own forecasting and performance analysis across bookings, renewals, expansion, and overall revenue attainment.
• Develop reporting, dashboards, and business insights that enable data-driven decision-making and improve forecast accuracy.
• Optimize revenue processes, systems, and workflows across the GTM organization, ensuring teams can efficiently generate, manage, and close pipeline.
• Partner with Sales, Marketing, and Business Systems teams to improve lead management, territory coverage, account assignment, opportunity management, and overall seller productivity.
• Evaluate and enhance the GTM technology stack, identifying opportunities for automation, process simplification, and improved data quality.
• Identify opportunities to improve revenue performance, productivity, and operational efficiency across the customer lifecycle.
• Lead compensation design and analysis to ensure incentives align with company objectives and drive desired behaviors.
• Drive strategic GTM initiatives and cross-functional projects that support growth and operational scale.
• Establish and monitor KPIs, providing actionable recommendations to Revenue leadership.
• Serve as a trusted advisor to stakeholders across Revenue, Finance, Marketing, Customer Success, and Business Systems.

Skills

Revenue operations

Forecasting

Planning

Quota setting

Compensation design

Cross-functional influence

Data-driven decisions

Stakeholder management

Communication

Project management

Tools

Salesforce

Gong

LeanData

Outreach

ZoomInfo

LinkedIn Sales Navigator

Looker

Tableau

Power BI

Job description

Lattice is seeking a Senior Revenue Operations Manager to help scale and optimize our revenue engine across the entire customer lifecycle. In this role, you will partner with Revenue leadership to drive planning, forecasting, performance management, and strategic initiatives that enable predictable growth across new business, expansion, and customer retention.

You will combine analytical rigor, business acumen, and cross-functional influence to identify opportunities, improve execution, and drive operational excellence across the Revenue organization. This role partners closely with Sales, Customer Success, Marketing, Finance, and Business Systems teams to align strategy and execution.

What You Will Do

• Partner with Revenue leadership to drive annual planning, territory design, capacity modeling, quota setting, and revenue target planning.
• Own forecasting and performance analysis across bookings, renewals, expansion, and overall revenue attainment.
• Develop reporting, dashboards, and business insights that enable data-driven decision-making and improve forecast accuracy.
• Optimize revenue processes, systems, and workflows across the GTM organization, ensuring teams can efficiently generate, manage, and close pipeline.
• Partner with Sales, Marketing, and Business Systems teams to improve lead management, territory coverage, account assignment, opportunity management, and overall seller productivity.
• Evaluate and enhance the GTM technology stack, identifying opportunities for automation, process simplification, and improved data quality.
• Identify opportunities to improve revenue performance, productivity, and operational efficiency across the customer lifecycle.
• Lead compensation design and analysis to ensure incentives align with company objectives and drive desired behaviors.
• Drive strategic GTM initiatives and cross-functional projects that support growth and operational scale.
• Establish and monitor KPIs, providing actionable recommendations to Revenue leadership.
• Serve as a trusted advisor to stakeholders across Revenue, Finance, Marketing, Customer Success, and Business Systems.

What We're Looking For

• 6+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, Business Operations, Consulting, or related analytical roles.
• Experience supporting multiple revenue functions, including Sales, Customer Success, Account Management, and/or Renewals organizations.
• Strong expertise in forecasting, planning, territory design, quota setting, compensation, and performance analytics.
• Deep understanding of SaaS revenue models and the metrics that drive acquisition, retention, and expansion.
• Advanced analytical skills with expertise in Excel/Google Sheets and BI tools such as Looker, Tableau, Sigma, or Power BI.
• Strong Salesforce experience and familiarity with modern GTM technologies including Gong, LeanData, Outreach, Saleforce, ZoomInfo, LinkedIn Sales Navigator, etc.
• Proven ability to influence senior leaders, manage complex cross-functional initiatives, and translate data into actionable business recommendations.
• Excellent communication, project management, and stakeholder management skills.

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The estimated annual cash salary for this role is $157,500 - $175,000. This position is also eligible for incentive stock options, subject to the terms of Lattice's applicable plans.*

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

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About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning - and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement - yielding stronger employee retention, performance, and impact to the bottom line.

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.