Senior Revenue Cycle Specialist — Remote-Eligible, Training

IU Health; Muncie (IN); Hybrid; USD 36,000 - 52,000; Full time

Job summary

IU Health is seeking a Revenue Cycle Associate to deliver essential, customer-facing services from the Revenue Cycle System Services team. The role includes scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, and release of information, with the goal of meeting productivity and quality standards.

Based in Muncie, IN, this full-time daytime position may allow for a remote schedule.

Qualifications

• Current Indiana Navigator’s license required for ISC.
• At least 1 year of hospital or physician Revenue Cycle experience preferred.
• Knowledge of patient registration and financial clearance.
• Strong interpersonal and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to work within a team and maintain collaborative relationships.
• Ability to take initiative and meet objectives.

Responsibilities

• Deliver customer-facing services within Revenue Cycle System Services.
• Handle scheduling, registration, insurance verification, and prior-authorization.
• Provide financial counseling and individual solutions, cashiering, release of information.
• Maintain productivity, quality, and service standards aligned with goals.
• Perform higher-complexity tasks as assigned compared with RCS-Associate.

Skills

Interpersonal skills

Problem solving

Verbal communication

Written communication

Teamwork

Customer service

Job description

IU Health is seeking a Revenue Cycle Associate to deliver essential, customer-facing services from the Revenue Cycle System Services team. The role includes scheduling, registration, insurance verification, prior-authorization, financial counseling, cashiering, and release of information, with the goal of meeting productivity and quality standards.

Based in Muncie, IN, this full-time daytime position may allow for a remote schedule.