Senior Revenue Cycle Specialist (AR & Denials)

adventhealth; Orlando (FL); Hybrid; USD 26,000 - 48,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks Parental Leave

Job summary

AdventHealth in Orlando, FL is seeking a Revenue Cycle professional focused on payer billing, denials, and collections. You will collaborate with insurers to ensure correct reimbursement, analyze contracts, and manage daily follow-ups to meet productivity goals.

The role requires 3+ years in revenue cycle operations, proficiency in Microsoft Office, and the ability to work in a remote or hybrid environment. Epic experience is preferred, with opportunities for professional development.

Qualifications

• Must maintain confidentiality and discretion with sensitive information.
• Experience in Revenue Cycle or related field required.
• Strong communication, both verbal and written, with attention to detail.
• Proficient in Microsoft Office and basic math skills.
• Ability to work in remote or hybrid environments.
• Epic training or experience preferred.

Responsibilities

• Collaborate with insurance payers to ensure accurate billing, collections, and denial resolution.
• Review AR reports and elevate issues to leadership as needed.
• Analyze payer contracts for reimbursement accuracy and communicate findings to the team.
• Follow daily follow-up reports to meet productivity goals and resolve barriers.
• Respond to denials and billing inquiries with clear, written communications to payers and patients.
• Document all billing, denial, and collection activities; escalate as required.
• Submit primary and secondary claims; initiate contact with patients, insurers, or employers as needed.
• Maintain HIPAA compliance by verifying caller authorization before sharing information.
• Participate in training, audits, and performance feedback to support team development.
• Assist with training, audits, and performance feedback.
• Take on additional projects as assigned.

Skills

Strong communication

Discretion/confidentiality

Problem-solving

Typing 20 WPM

Microsoft Office

Analytical skills

Remote or hybrid work

Education

High School Diploma

Associates degree

Tools

Epic

SSI Claims Scrubber

Job description

AdventHealth in Orlando, FL is seeking a Revenue Cycle professional focused on payer billing, denials, and collections. You will collaborate with insurers to ensure correct reimbursement, analyze contracts, and manage daily follow-ups to meet productivity goals.

The role requires 3+ years in revenue cycle operations, proficiency in Microsoft Office, and the ability to work in a remote or hybrid environment. Epic experience is preferred, with opportunities for professional development.