Senior Returns Operations Leader - Lean & Data-Driven

Quince; Las Vegas (NV); On-site; USD 121,807 - 136,618; Full time

Benefits offered by this job

Competitive salary

Bonus and equity opportunities

Career growth potential

Job summary

Quince, located in Las Vegas, is seeking an Operations Manager to lead strategic operations within its Returns Warehouse. The selected candidate will oversee a team, ensure compliance with safety standards, and drive performance improvements in the reverse logistics processes.

With a strong focus on mentoring and optimizing workflows, this role demands leadership capabilities and operational excellence to enhance customer experience and operational performance.

Qualifications

• 5+ years of operations leadership experience with 2+ years managing salaried leaders.
• Demonstrated success in leading teams to achieve KPIs in a fast-paced environment.
• Availability to work a flexible schedule, including weekends, nights, and holidays.

Responsibilities

• Lead, mentor, and develop a team of Area Managers and their teams.
• Oversee daily operations within the Returns Warehouse.
• Drive continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies.

Skills

Leadership

Operations Management

Problem Solving

Communication

Education

Bachelor’s degree in Business, Operations, Supply Chain or related field

Job description

Quince, located in Las Vegas, is seeking an Operations Manager to lead strategic operations within its Returns Warehouse. The selected candidate will oversee a team, ensure compliance with safety standards, and drive performance improvements in the reverse logistics processes.

With a strong focus on mentoring and optimizing workflows, this role demands leadership capabilities and operational excellence to enhance customer experience and operational performance.