Senior Retirement Operations Consultant (Hybrid)

Liberty Mutual Group; Washington (District of Columbia); Remote; USD 120,000 - 170,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Sr. Retirement Consultant to oversee US defined contribution and defined benefit retirement plans, including Puerto Rico and Canadian plans.

You will partner with recordkeepers, actuaries, and Legal to ensure compliant, accurate operations and implement complex projects. You will interact with HR, Finance, and IT, lead committee materials, and drive improvements across data, controls, and governance.

Qualifications

• 7–10 years of progressive retirement plan experience.
• Strong knowledge of defined contribution and defined benefit plans.
• Knowledge of ERISA, IRS requirements, and qualified retirement plan regulations.
• Experience with large retirement recordkeeping platforms and vendors.
• Experience supporting plan design changes and complex projects.
• Experience preparing materials for Retirement and Investment Committees.
• Strong analytical and data skills with advanced Excel.
• Strong project management and communication skills.
• Familiarity with Puerto Rico and Canadian retirement plan requirements is a plus.
• Bachelor’s degree or equivalent relevant experience.

Responsibilities

• Lead plan operations oversight including recurring activities, compliance, controls, and annual deliverables.
• Oversee plan compliance and testing, and coordinate with recordkeepers, actuaries, and Legal.
• Ensure ERISA/IRS compliance across benefits disciplines and monitor regulatory developments.
• Address complex operational issues, participant claims, and plan corrections.
• Oversee data integrity and use analytics to identify risks and trends.
• Prepare Retirement Committee materials and support governance activities.
• Manage vendor relationships with recordkeepers, actuaries, and trustees.
• Collaborate with Legal, Payroll, IT, and HR on plans and health/welfare programs.
• Lead program design enhancements and complex benefits projects from planning to delivery.
• Communicate changes to stakeholders and develop change management materials.

Skills

Retirement operations

Vendor management

Cross-functional collaboration

Regulatory compliance

Data analysis

Project management

Communication skills

Stakeholder meetings

Process improvement

Strategic thinking

Education

Bachelor’s degree or equivalent

CEBS

QKA

QPA

ERPA

Tools

Microsoft Excel

Job description

Liberty Mutual Insurance is seeking a Sr. Retirement Consultant to oversee US defined contribution and defined benefit retirement plans, including Puerto Rico and Canadian plans.

You will partner with recordkeepers, actuaries, and Legal to ensure compliant, accurate operations and implement complex projects. You will interact with HR, Finance, and IT, lead committee materials, and drive improvements across data, controls, and governance.