Senior Retirement Benefits Consultant

City of New York; World Trade Center (NY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

The New York City Department of Social Services, via the HRS Office of Benefits Administration, seeks a Principal Administrative Associate III to serve as a Benefits Consultant. You will conduct pre-retirement interviews, prepare staff for retirement, and manage records in NYCAPS and PMS while coordinating with NYCERS and the Social Security Administration.

This role requires a bachelor's degree or equivalent, supervisory experience, and strong administrative capabilities.

Qualifications

• Bachelor's degree or equivalent with progressive clerical/administrative experience.
• Experience supervising staff performing clerical/administrative work.
• Experience with retirement or employee benefits processes is desirable.

Responsibilities

• Conduct pre-retirement interviews for employees requesting retirement.
• Prepare staff readiness for retirement including NYCERS processes.
• Enter service/disability retirement data into NYCAPS and update PMS.
• Draft official letters related to retirement benefits and process correspondence.
• Respond to benefits inquiries and disseminate information to relevant parties.
• Present pension/retirement benefits during orientation sessions.
• Compile retirement benefit data for reporting purposes.

Skills

Administrative experience

Supervisory experience

Data entry

Communication skills

Education

Bachelor's degree

Associate degree / 60 credits

High school diploma or equivalent

Tools

NYCAPS

PMS

NYCERS

Job description

The New York City Department of Social Services, via the HRS Office of Benefits Administration, seeks a Principal Administrative Associate III to serve as a Benefits Consultant. You will conduct pre-retirement interviews, prepare staff for retirement, and manage records in NYCAPS and PMS while coordinating with NYCERS and the Social Security Administration.

This role requires a bachelor's degree or equivalent, supervisory experience, and strong administrative capabilities.