Senior Retirement Benefit Analyst

1004 Lehigh Valley Hospital; Pennsylvania; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Lehigh Valley Health Network is seeking a Senior Retirement Benefits Analyst to lead retirement benefit design, development, and administration within the HCMS system. This role acts as a primary contact for escalations and drives efficient processes enterprise-wide, leveraging HRIS integrations and regulatory knowledge.

The role emphasizes partnership with HRIS and IT, development of SOPs, audit reporting, and training the retirement team on HCMS modules while ensuring compliance with ERISA and

Qualifications

• Bachelor’s degree or equivalent experience.
• 5 years in Benefits Administration & HCMS administration.
• Proficiency with Microsoft Word.
• Excel skills including formulas and pivot tables.
• Strong analytical, critical thinking and attention to detail.
• Experience with an Enterprise HRIS/HCMS system.
• Process management capability.
• Able to listen actively, communicate clearly and stay composed under pressure.

Responsibilities

• Serve as SME for retirement area and HCMS system for escalated inquiries.
• Research and troubleshoot retirement plan issues with HRIS support.
• Identify root causes and update HCMS benefits modules as needed.
• Liaise between HRIS, IT and retirement team on issues.
• Create audit reports with HRIS to improve processing efficiency.
• Educate retirement team on the HCMS benefits module.
• Collaborate with retirement vendors to ensure compliance.

Skills

Microsoft Word

Microsoft Excel

Analytical skills

Attention to detail

Process management

Active listening

Communication

Education

Bachelor’s Degree in related field

Bachelor’s Degree in HR / business

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

The Senior Retirement Benefits Analyst serves as the main contact with HRIS in the design, development, and administration of the retirement benefit programs in the HCMS system for the enterprise. The Senior Retirement Benefits Analyst should possess a clear understanding of the HCMS benefits module to assist the retirement benefits team in troubleshooting issues. The Senior Retirement Benefits Analyst will serve as the leader in the retirement area when developing efficient processes in the HCMS system.

Job Duties

• Serves as a subject matter expert in both the retirement area and the HCMS systems as a point of contract for escalated colleagues retirement benefits program inquiries to resolve through investigation and coordination with internal and external partner.
• Assist the retirement benefits analysts in researching and troubleshooting retirement plan issues and work with HRIS to resolve the issues.
• Work with HRIS to identify the root cause of the issues identified to resolve by updating the HCMS benefits module or HCMS processes.
• Serve as the liaison between HRIS, IT and the retirement team when researching issues in the retirement benefits.
• Work with HRIS in creating processes to create audit reports to improve the efficiency of processing retirement benefits.
• Educate the retirement team in the HCMS benefit module.
• Create and review bi-weekly payroll files, quarterly files, annual compliance files including NDT files to ensure accurate and compliant processing including funding reconciliation and timely funding to ensure the timely and accurate processing of retirement benefits transactions in accordance with best practices and applicable legal requirements.
• Work with HRIS and IT to update the benefits module due to programming changes, plan changes or regulatory mandates; including the testing of the changes and how these changes will impact the retirement plan integrations to accurately reflect the changes.
• Collaborate with the retirement plan vendors to ensure compliance and efficient administration.
• Analyze data sources to provide evidence-based recommendations about process improvement within the retirement domain; and create standard operating procedures of how the HCMS benefit module relates to the retirement plans.
• Leverages organizational knowledge and insights to enhance retirement benefits program effectiveness; contributes to knowledge sharing initiatives within the Retirement Team; and documents processes, procedures, and best practices to ensure continuity and consistency.
• Identifies opportunities and makes recommendations for process improvements and program enhancements; proactively adopts and leverages technology tools to improve efficiency, accuracy, and user experience.
• Works with the retirement to explain the changes to the HCMS benefits module and retirement plan integrations.

Minimum Qualifications

• Bachelor’s Degree in related field or equivalent work experience
• 5 years in Benefits Administration and HCMS administration
• Proficiency with Microsoft Word
• Working knowledge of Microsoft Excel, including ability to work with formulas and pivot tables
• Strong analytical skills, critical thinking skills, and attention to detail
• Experience working with an Enterprise Human Capital Management System
• Skilled in process management
• Ability to listen actively, communicate clearly and empathetically, take responsibility, adapt, and exercise self-control under pressure.

Preferred Qualifications

• Bachelor’s Degree in human resources, business or related field
• 5 years in Human Resources Operations
• Working knowledge of relevant federal and state regulations, filing and compliance requirements affecting employee benefit programs, including ERISA, Social Security, and DOL requirements.
• Experience working with outsourced benefits administration vendors
• PHR - Professional in Human Resources - HR Certification Institute or CP - Certified Professional - Society for Human Resource Management or CCP - Certified Compensation Professional - WorldatWork or CEBS - Certified Employee Benefits Specialist - International Foundation of Employee Benefit Plans

Additional Qualifications

• Physical Demands: Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift

• Day Shift

Address

• 1200 S Cedar Crest Blvd

Primary Location

• REMOTE IN PENNSYLVANIA

Position Type

• Remote

Union

• Not Applicable

Work Schedule

• Monday - Friday

Department

• 1004-13101 CSS-Human Resources Admin Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust - and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.