Senior Retail Store Manager

Mobily-LL; Jackson (MS); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink is seeking a Senior Retail Store Manager to oversee sales and operations across assigned locations. You will lead and coach a team to achieve sales targets, deliver outstanding customer service, and maintain store standards.

The role requires proven retail leadership, ability to recruit and develop staff, and flexibility to work evenings, weekends, and holidays. Comprehensive benefits and growth potential are offered as part of the Mobilelink team.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.

Responsibilities

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure that employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor in order to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team is providing a clean and inviting atmosphere for customers.
• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.
• Always ensure the protection of assets.

Skills

Retail management

Leadership

Sales excellence

Customer service

Staff development

Tools

POS systems

PC & copier/fax

Job description

With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing! If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team. UNCAPPED BONUS potential and uncapped growth!The Senior Retail Store Manager ("SRSM") is responsible for the overall sales and operations of the locations that they are assigned to oversee. Successful SRSMs will lead their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The SRSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.Why join the Mobilelink Family?Perks of being on the Team!• Unlimited earning potential• Unlimited growth potential• PTO after 90 days• Dental insurance• Health insurance• Vision insurance• Company-paid Life InsuranceRole Responsibilities:• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.• Create a work environment where all employees can excel.• Always deliver exceptional customer experience.• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.• Ensure that employees are properly trained on new products and promotions to sell with confidence.• Assist departments such as Human Resources and Loss Prevention in internal investigations.• Assist on the sales floor in order to be available for coaching and developing store personnel.• Schedule and staff to budgeted hours as assigned.• Ensure the team is providing a clean and inviting atmosphere for customers.• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.• Respond in a timely manner to all communications.• Ensure timely completion of required training within the store.• Always ensure the protection of assets.Job Requirements• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)• Two (2) years of recruiting, hiring, and developing successful store sales teams• Excellent sales skills and demonstrated ability to meet or exceed performance standards.• Ability to motivate, lead, and develop others.• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.• Ability to operate a personal computer, wireless equipment, copier, and fax.• Effective communication, presentation, and interpersonal skills.• Strong organizational skills with attention to detail.• Ability to have reliable transportation to assist at other locations within 30 minutes’ radius from the home store when needed.• Must have a valid driver’s license and auto insurance.