Senior Retail Sales Associate (Full-Time)

AutoZone; North Wilkesboro (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the automotive retail sector is seeking a Senior Retail Sales Associate to enhance customer experience and drive sales. The role involves assisting customers, managing store tasks, and ensuring compliance with company policies. Ideal candidates should possess strong communication skills and basic automotive knowledge. Comprehensive benefits and career growth opportunities are offered.

Benefits

Health Insurance

Retirement Plans

Discounts

Career Growth Opportunities

Wellness Programs

Qualifications

• Basic automotive parts knowledge required.
• Ability to lift and deliver merchandise.

Responsibilities

• Provide WOW! Customer Service.
• Operate cash registers and follow cash handling procedures.
• Diagnose automobile issues and recommend solutions.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

Tools

OBDII

ZNET

Job description

Join to apply for the Senior Retail Sales Associate (Full-Time) role at AutoZone.

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. Responsibilities include assisting customers, performing daily duties, and complying with company procedures, embodying AutoZone's Living the Pledge.

Position Responsibilities

1. Provide WOW! Customer Service
2. Complete assigned store tasks promptly during shift
3. Operate cash registers following cash handling procedures
4. Follow company policies and loss prevention protocols
5. Maintain a safe work environment, including PPE
6. Keep store appearance and merchandising standards
7. Restock and organize merchandise
8. Use ZNET to assist customers in locating merchandise or alternatives
9. Maintain product knowledge and current promotions
10. Practice GOTTChA and assist with installing wipers, batteries, and bulbs
11. Use OBDII to read vehicle codes
12. Diagnose automobile issues and recommend solutions
13. Communicate customer concerns and employee matters to management
14. Engage in developing customer service skills
15. Offer honest advice on products fitting customer needs

Position Requirements

• High School diploma or equivalent
• Basic automotive parts knowledge
• Excellent communication and decision-making skills
• Ability to lift and deliver merchandise
• Flexible schedule, including holidays, evenings, and weekends

Benefits at AutoZone

AutoZone offers comprehensive benefits including competitive pay, health insurance, retirement plans, discounts, career growth opportunities, and wellness programs. Eligibility and benefits may vary by location.

Apply online via the Apply button. For detailed application instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: Criminal records are considered on a case-by-case basis, adhering to applicable laws and ordinances.

We accept applications continuously. Our hiring team reviews submissions regularly and will contact suitable candidates.