Senior Retail Sales Associate

Bennetts Company; Glenarden (MD); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Bennetts Company in Glenarden, MD is seeking a Senior Sales Associate for a retail music and arts store to drive sales and deliver exceptional customer service. You will engage students, parents, and educators, recommend instruments, accessories, and lessons, and process sales, rentals, and related transactions with accuracy while supporting merchandising and community outreach.

Lead and mentor junior staff, maintain showroom standards, and help meet sales goals within a friendly,

Competenze

• Strong customer service and sales ability.
• Knowledge of musical instruments, accessories, and lesson offerings (or the ability to quickly learn).
• Comfort working with inventory and maintaining showroom standards.
• Attention to detail for transactions, rentals, and support services.
• Leadership skills to mentor junior team members.
• Positive, inclusive attitude with a goal-oriented mindset.

Mansioni

• Engage students, parents, and educators to recommend instruments, accessories, and lessons.
• Use product knowledge to match customer needs with appropriate solutions for music education.
• Process sales, rentals, and related transactions with accuracy.
• Maintain merchandising standards and support store presentation.
• Manage and organize inventory to ensure product availability.
• Support lesson and repair services as needed.
• Train and assist junior staff to build strong sales and service skills.
• Meet sales goals and contribute to a friendly, inclusive, performance-driven culture.
• Participate in community outreach activities to promote services.

Conoscenze

Customer service

Sales ability

Music knowledge

Inventory management

Leadership

Descrizione del lavoro

Role Summary: Senior Sales Associate for a retail music and arts store, responsible for driving sales and delivering exceptional customer service.

Key Responsibilities

• Engage students, parents, and educators to recommend instruments, accessories, and lessons.
• Use product knowledge to match customer needs with appropriate solutions for music education.
• Process sales, rentals, and related transactions with accuracy.
• Maintain merchandising standards and support store presentation.
• Manage and organize inventory to ensure product availability.
• Support lesson and repair services as needed.
• Train and assist junior staff to build strong sales and service skills.
• Meet sales goals and contribute to a friendly, inclusive, performance-driven culture.
• Participate in community outreach activities to promote services.

Qualifications & Skills

• Strong customer service and sales ability.
• Knowledge of musical instruments, accessories, and lesson offerings (or the ability to quickly learn).
• Comfort working with inventory and maintaining showroom standards.
• Attention to detail for transactions, rentals, and support services.
• Leadership skills to mentor junior team members.
• Positive, inclusive attitude with a goal-oriented mindset.