Residential Plumbing Warranty Specialist Growth Training

Dilling Heating, Cooling, Plumbing & Electrical; Charlotte (NC); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401k matching

Career development

Paid time off

Job summary

Dilling Heating, Cooling, Plumbing & Electrical in Charlotte is seeking a skilled Residential Plumbing Warranty Technician to diagnose and repair warranty issues in customers' homes. You’ll inspect systems, communicate findings, and educate customers while maintaining inventory and documenting work per company procedures.

The role requires 3–5 years of residential plumbing experience, strong knowledge of codes, and a proven track record in sales and customer service.

Qualifications

• 3–5 years of experience in residential plumbing services.
• Extensive knowledge of plumbing codes and safety procedures.
• Experience managing a fleet vehicle and product inventory.
• Sales and Customer Service experience required.
• Must pass motor vehicle & background check and drug screen.
• Superb customer service skills, honest, dependable, and reliable.
• Physical dexterity.

Responsibilities

• Inspect, troubleshoot, and diagnose residential plumbing systems.
• Identify & communicate plumbing issues with customers.
• Educate customers on their plumbing systems, functions and needs.
• Maintain a fully stocked inventory for each job.
• Document work performed by following company procedure.
• Maintain professional conduct and appearance in all working conditions.
• Set up plumbing service or installation calls when needed.

Skills

Residential plumbing

Code compliance

Inventory management

Sales experience

Customer service

Background check clearance

Job description

Dilling Heating, Cooling, Plumbing & Electrical in Charlotte is seeking a skilled Residential Plumbing Warranty Technician to diagnose and repair warranty issues in customers' homes. You’ll inspect systems, communicate findings, and educate customers while maintaining inventory and documenting work per company procedures.

The role requires 3–5 years of residential plumbing experience, strong knowledge of codes, and a proven track record in sales and customer service.