HVAC Service Technician — Troubleshoot, Educate & Lead Customers

Dillingheating; Charlotte (NC); Híbrido; USD 75.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plan

Dental plan

Vision plan

Disability & Life Insurance

401(k) with matching

Paid holidays and PTO

Descripción de la vacante

Dilling Heating, Cooling, Plumbing & Electrical is seeking an experienced residential HVAC service technician in the Charlotte, NC area. The role emphasizes troubleshooting, maintenance, and repairs with a strong focus on customer experience and sales support.

Ideal candidates have 2-3 years of relevant field experience and knowledge of HVAC codes and safety procedures. Compensation ranges from $75,000 to $110,000 per year, with full benefits and opportunities for career growth.

Formación

• 2-3 years of residential HVAC service and sales experience
• Knowledge of HVAC codes and safety procedures
• Experience managing a fleet vehicle and product inventory
• Superb customer service skills, honesty, dependability and reliability

Responsabilidades

• Inspect, troubleshoot, and diagnose residential HVAC systems
• Lead customers to confident buying decisions
• Identify and communicate HVAC issues with customers
• Educate customers on their HVAC systems, functions and needs
• Maintain a fully stocked inventory for each job
• Document work performed by following company procedure
• Maintain professional conduct and appearance in all working conditions
• Set up HVAC service or installation calls when needed

Conocimientos

Residential HVAC service

Sales experience

Code compliance

Safety procedures

Customer service

Descripción del empleo

Dilling Heating, Cooling, Plumbing & Electrical is seeking an experienced residential HVAC service technician in the Charlotte, NC area. The role emphasizes troubleshooting, maintenance, and repairs with a strong focus on customer experience and sales support.

Ideal candidates have 2-3 years of relevant field experience and knowledge of HVAC codes and safety procedures. Compensation ranges from $75,000 to $110,000 per year, with full benefits and opportunities for career growth.