Senior Residential Counselor

ServiceNet; Greenfield (MA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Job summary

ServiceNet is seeking a compassionate Senior Residential Counselor for the Greenfield program. You will support the House Manager, lead shifts, and help residents plan recovery goals while maintaining daily living routines and safety.

This role emphasizes building a homelike environment and meaningful community engagement. The position requires CPR/First Aid and MAP certifications; prior mental health recovery experience is a plus.

Qualifications

• Compassionate, dedicated individual with a mental health recovery focus.
• Ability to lead during shifts and assist with scheduling.
• Basic computer skills to update records and logs.
• Physical capacity to attend to residents’ safety needs.
• Experience in mental health recovery is a plus; CPR/First Aid encouraged.

Responsibilities

• Assist House Manager with shift leadership and scheduling.
• Create a supportive, homelike environment for residents.
• Help participants plan recovery goals and daily living skills.
• Engage residents in activities in-house and in the community.
• Write daily shift notes and other communications.
• Perform duties assigned by supervisors.

Skills

Compassionate

Leadership

Basic computer skills

Physical ability

Experience in mental health recovery

Tools

CPR certification

MAP certification

First Aid certification

Job description

Senior Residential Counselor

Mental Health Recovery Services Division (MHRS)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Greenfield Residential Program

Pay:

$18.53-$20.53 (See details below)

Schedules:

• 3398: Tuesday-Saturday 7a-3p

Position Summary:

ServiceNet is seeking a compassionate, dedicated, and enthusiastic individual to join our team as a Senior Residential Counselor. This is more than just a job—it’s a chance to make a profound difference in the lives of individuals in mental health recovery.

As a Mental Health senior team member, you will:

• Assists the House Manager with various responsibilities as assigned; providing leadership during assigned shifts, assisting with scheduling, assisting with MAP oversight, updating electronic client files, vehicle logs, etc.
• Help create a supportive, homelike environment for the individuals in our residence;
• Assist program participants in making plans to meet their specific recovery goals;
• Restore and teach daily living skills;
• Engage participants in meaningful activity in the house and in the community;
• Write daily shift notes and other communications.
• Other duties as assigned by supervisors.

Compensation:

• $18.53/hr: For individuals without Medical Application Program (MAP) certification
• $20.53/hr: For individuals with an active MAP certification
  • Base $18.53/hr + $2/hr MAP certification differential

Full-time Schedule Available:

• Sunday-Thursday: 3pm-11pm (40 hrs)

Qualifications

• Driver’s license for 6+ months
• Basic computer skills
• Physical ability to attend to residents’ safety needs
• Experience working with mental health recovery a plus
• CPR, MAP, and First Aid certifications preferred

Benefits

• Paid Vacation Leave (starting at two weeks minimum plus year-end rollover)
• Paid Sick Leave (11 days plus year-end rollover)
• Paid Holidays (11 holidays + 1 floating holiday)
• Paid Personal Leave (3 days)
• 403(b) Retirement Plan (with 1-to-1 match up to 4% by ServiceNet after one year)
• Health Insurance (85-90% paid by ServiceNet for individual plans)
• Comprehensive Dental Insurance

About ServiceNet

ServiceNet is a compassionate non‑profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn More About ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #dreambig