Residential Counselor

ServiceNet; Hadley (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Tuition assistance

Job summary

ServiceNet is seeking a Residential Counselor to support adults in mental health recovery at our Hadley, MA location. This full-time, union role offers a supportive, home-like environment and a comprehensive benefits package, including health and dental insurance, tuition assistance, and a 401(k) plan with employer matching.

You will work on a multidisciplinary team, help clients set recovery goals, teach daily living skills, and document progress through shift notes.

Qualifications

• Valid driver's license for at least 6 months with an acceptable motor vehicle record.
• Physical ability to perform job duties and ensure resident safety.
• Basic computer and office skills.
• Successful completion of background check (CORI).

Responsibilities

• Create and maintain a supportive, safe, and home-like environment
• Assist individuals with personalized recovery goals and daily planning
• Teach and support daily living skills
• Engage residents in meaningful in-home and community activities
• Complete daily shift notes and related documentation

Skills

Driver's license

Physical ability

Computer skills

CORI background check

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Tuition assistance

Residential Counselor – Mental Health & Recovery Services

Location: Hadley, MA

Full Time | Union

Pay:

$18.00–$20.00/hour (See details below)

Position Summary

ServiceNet is seeking compassionate and motivated Residential Mental Health Counselors to support adults in mental health recovery. In this role, you’ll be part of a multidisciplinary team providing person-centered, trauma-informed, and strength-based support in a residential setting. We believe in resiliency, hope, and recovery—and we’re looking for team members who do too.

Key Responsibilities

• Create and maintain a supportive, safe, and home-like environment
• Assist individuals with personalized recovery goals and daily planning
• Teach and support daily living skills
• Engage residents in meaningful in-home and community activities
• Complete daily shift notes and related documentation

Qualifications

• Valid driver’s license for at least 6 months with an acceptable motor vehicle record
• Physical ability to perform job duties and ensure resident safety
• Basic computer and office skills
• Successful completion of background check (CORI)

Pay & Benefits

• Starting Rate: $18.00/hour
• +$2.00/hour wage differential for Medication Administration Program (MAP) certification
• Paid orientation and training
• Generous paid time off
• Comprehensive health and dental insurance
• 403(b) retirement plan with employer matching
• Long-term disability and paid life insurance
• Tuition assistance and career advancement opportunities

About ServiceNet

ServiceNet is a nonprofit human services agency dedicated to supporting individuals with mental illness, developmental disabilities, brain injuries, homelessness, substance use challenges, and more. Our mission-driven staff work together to help people live meaningful, independent lives.

Learn more at: https://www.servicenet.org/

ServiceNet is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.