Senior Residential Care Supervisor & Expert

State of Arkansas; Warren (AR); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Pension plan

Paid holidays

Maternity leave

State employee benefits

Job summary

The State of Arkansas’ Department of Human Services seeks a Residential Care Supervisor/Expert to oversee daily operations of a state-run residential facility, ensuring safety and growth for residents. You will lead direct care staff, ensure compliance with state and federal regulations, and foster a structured, person-centered living environment.

Ideal candidates demonstrate strong leadership, communication, and problem-solving skills, with a commitment to compassionate, resident-focused care

Qualifications

• At least three years of experience in social services, behavioral health, healthcare, psychology, or related field.
• Must be certified or eligible to become certified as a CNA within six months of employment.
• Knowledge of Arkansas state laws and federal regulations for residential care.
• Strong leadership, communication, and problem-solving abilities.

Responsibilities

• Lead, mentor, and supervise direct care staff to ensure high standards of resident care.
• Oversee staff schedules, assignments, and performance evaluations for coverage and efficiency.
• Address personnel concerns and facilitate conflict resolution among staff.
• Develop individualized resident care plans considering medical, social, and emotional needs.
• Monitor residents' health and well-being, coordinating with healthcare professionals as needed.
• Ensure compliance with state Medicaid requirements and agency policies.
• Maintain documentation of incidents, resident progress, and staff activities.
• Provide leadership during emergencies, crises, or medical incidents.

Skills

Staff supervision

Scheduling

Decision making

Empathy

Regulatory knowledge

Documentation

Crisis management

Conflict resolution

Job description

The State of Arkansas’ Department of Human Services seeks a Residential Care Supervisor/Expert to oversee daily operations of a state-run residential facility, ensuring safety and growth for residents. You will lead direct care staff, ensure compliance with state and federal regulations, and foster a structured, person-centered living environment.

Ideal candidates demonstrate strong leadership, communication, and problem-solving skills, with a commitment to compassionate, resident-focused care