Senior Reservation Specialist

Rental Relocation, Inc.; Roswell (GA); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Rental Relocation, Inc. seeks a Senior Reservation Specialist to translate client housing criteria into market-ready recommendations.

You will manage corporate requests, research nationwide furnished options, and coordinate with landlords and platforms to finalize selections after pricing approvals. The role requires strong organizational, analytical, and communication skills, with 3+ years in corporate housing or related fields, and proficiency in Microsoft Office.

Qualifications

• Minimum 3 years in corporate housing, temporary housing, hospitality, property management, or related housing services.
• Experience supporting corporate or institutional clients in a B2B service model.
• Familiarity with online booking platforms and housing marketplaces (Airbnb, hotels, extended-stay, corporate apartments, private rentals).
• Knowledge of tenancy concepts and ability to review leases or housing documents.

Responsibilities

• Manage incoming housing requests from corporate clients and clarify requirements.
• Research and source furnished housing options on a national scale aligned with client criteria, budget, and timing.
• Evaluate housing options across hotels, extended-stay properties, corporate apartments, and private rentals.
• Consolidate housing research into clear recommendations for client delivery and assist with pricing reviews and approvals.

Skills

Corporate housing

Hospitality

Property management

B2B service

Online booking platforms

Microsoft Office

Education

High School Diploma

College degree preferred

Tools

Airbnb

Hotel booking systems

Job description

The Senior Reservation Specialist plays a critical role in delivering high-quality corporate housing solutions by managing incoming housing requests from business clients and translating those requirements into well-researched, market-appropriate housing recommendations. This role is responsible for understanding client housing criteria and sourcing suitable temporary housing options on a national basis, leveraging a wide range of supplier relationships, online booking platforms, and industry resources. The Senior Reservation Specialist applies housing market knowledge, sound judgment, and strong organizational skills to research availability across hotels, extended-stay properties, corporate apartments, private rentals, and short-term rental platforms. This role distills complex housing variables- such as location, budget, timing, length of stay, flexibility, number of occupants, and pet considerations- into clear, client-ready housing options that can be finalized once pricing and approvals are completed by management. This position operates in a B2B service environment, working closely with internal teams, landlords, property managers, and hospitality partners to support smooth tenancy and reservation coordination while maintaining accurate tracking and visibility within reservation and housing systems.

Job Responsibilities and Duties

• Manage incoming housing requests from corporate clients, ensuring a clear understanding of housing requirements, constraints, and priorities.
• Research and source appropriate furnished housing options on a national scale, aligning availability with client criteria, budget guidelines, and timing considerations.
• Apply market knowledge and sourcing expertise to evaluate housing suitability across hotels, extended-stay properties, corporate apartments, private rentals, and short-term rental platforms.
• Exercise sound judgment when balancing availability, flexibility, cost considerations, and client expectations.

Housing Research & Recommendations

• Consolidate housing research into clear, organized recommendations that present the best available options for client consideration once pricing is finalized.
• Prepare housing option summaries in a format suitable for client delivery, ensuring clarity, consistency, and alignment with program standards.
• Partner with management to support pricing review, approvals, and final housing selections.

Supplier, Landlord & Tenancy Coordination

• Interface professionally with landlords, property managers, hospitality providers, and third-party platforms to support reservation and tenancy coordination.
• Support tenancy-related matters through effective communication and issue awareness, ensuring a positive experience for clients and occupants.
• Maintain productive working relationships with housing suppliers and service partners.

Systems, Tracking & Data Integrity

• Accurately track housing requests, sourcing activity, and reservation status within designated reservation and housing systems.
• Maintain organized documentation and activity records to ensure visibility, follow-through, and service continuity.
• Support reporting and internal coordination through timely updates and system accuracy.

Why This Role Matters at RRI

The Senior Reservation Specialist directly supports Rental Relocation’s promise to deliver responsive, flexible, and well-managed temporary housing solutions for corporate clients. By combining housing expertise with disciplined research and thoughtful recommendations, this role helps RRI reduce complexity for clients, enhance the occupant experience, and reinforce long-term partnerships built on trust and execution.

Job Requirements

Qualifications & Experience

• Minimum of three (3) years of experience in corporate housing, temporary housing, hospitality, property management, or a related housing services environment.
• Experience supporting corporate or institutional clients within a B2B service delivery model.
• Familiarity with online booking platforms and housing marketplaces, including hotels, extended-stay providers, corporate apartments, and private rentals (e.g., Airbnb or similar services).
• Working knowledge of tenancy concepts, including professional interaction with landlords and property managers; experience reviewing leases or legal housing documents preferred.
• Strong organizational, analytical, and problem-solving skills, with the ability to synthesize housing data into clear, client-ready recommendations.
• Excellent written and verbal communication skills, with a high level of professionalism, discretion, and attention to detail.
• Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced, changing environment.
• Proficiency in Microsoft Office and comfort navigating multiple web-based systems simultaneously.

Education

• High School Diploma required; college degree preferred.
• Training/mentoring opportunities in a supportive, fun work environment

Working Conditions

• Hybrid, office, or remote
• Schedule is 9 to 5 EST, Monday through Friday
• Occasional weekends and after-hours support as needed

About Us

Rental Relocation, Inc. is a corporate housing provider based in Roswell, GA. For over 30 years, Rental Relocation has streamlined the process of providing temporary furnished housing for employees by providing an array of housing options from hotels, corporate apartments and private rentals.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rental Relocation, Inc. is an equal-opportunity employer.